Assistant Store Leader

Infinity Loop Retail, Inc.


Date: 4 weeks ago
City: Cagayan de Oro
Contract type: Full time
  • Assist the Store Leader in managing and inspiring the team to achieve store goals and deliver an exceptional customer experience
  • Address and resolve customer inquiries, complaints, and issues promptly and professionally
  • Collaborate with the Store Leader to develop and execute sales strategies to meet or exceed store targets
  • Monitor and analyze store performance metrics, including sales, customer satisfaction, and staff productivity.
  • Implement initiatives to drive sales, increase customer engagement, and enhance overall store performance
  • Oversee daily store operations, including opening and closing procedures, inventory management, and visual merchandising.
  • Ensure compliance with company policies, procedures, and operational standards.
  • Coordinate with the Store Leader to manage store schedules, budgets, and resources efficiently
  • Stay up-to-date with the latest Apple products, services, and technology trends.
  • Educate team members and customers on product features, benefits, and usage.
  • Assist in launching new products and promotions, ensuring a seamless and informative experience for customers.
  • Ensure compliance with all Apple Requirements, Gov’t permits and other legal requirements
  • Perform housekeeping duties as assigned.
  • Engage with clients according to Apple Sales Training guidelines and prescribed company procedures.
  • Participates in team decision-making about corporate decisions and process improvement.
  • Maintain high customer satisfaction ratings that meet company standards.
  • Take charge of the workplace when the Store Leader is not around.
  • Assist in stocking shelves, merchandising and marketing prices when required.
  • Handle cash transactions, credit card transactions and collect payments
  • Giving of change and issuance of receipts
  • Ensure that collections are deposited on the next day or next banking day
  • Keep/File reports of transactions
  • Direct all concerns to Store Leader.
  • Performs other related tasks as may be assigned from time to time.

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