Assistant Product Manager - 42988031861

Position : Assistant Product Manager (Administrative Assistant role title on paper)

Company/Client : MacGear Australia

Company Website : https://macgeargroup.com

Work Hours (Client) : Must align with Australia/New Zealand business hours

Pay Range : $1200 - $1600 USD/month (varies based on skill set and experience level)

Location of Search : Philippines

Work Location : REMOTE

Type of Contract : Independent Contractor

Company/Client Overview

One of the largest value-added distribution companies in Australia and New Zealand, operating since 2006. We proudly represent renowned global brands such as Withings, Mova, Insta360, Bon.Elk, Garmin, Sphero, Twelve South, and many others. Our success is built on strong relationships with retailers, an extensive distribution network, and a commitment to bringing innovative consumer electronics to market.

Duties And Responsibilities

We are seeking an enthusiastic and detail-oriented Assistant Product Manager to join our Auckland, team. This role supports our Product Managers across Australia and New Zealand, providing day-to-day assistance in product, purchasing, logistics, and vendor management.

The ideal candidate will be a proactive problem-solver with excellent administrative skills, advanced Excel proficiency, and a passion for the consumer electronics industry.

Product & Systems

• Maintain and load new products into the ERP system (NetSuite), including descriptions, pricing, and dimensions.
• Ensure product data accuracy across all platforms and stakeholders.
  
  

Vendor & Claims Management

• Track, manage, and communicate vendor claims monthly with internal teams (Sales, Finance) and external partners.
• Manage vendor returns processes, including warehouse coordination.
• Ensure compliance requirements are met (SEDEX, chain of responsibility, Amazon compliance).
  
  

Pricing & Profitability

• Monitor pricing, margins, and rebates to maximise brand profitability.
• Assist in reporting and analysis for Product Managers.
  
  

Purchasing & Inventory

• Manage purchasing inboxes for AU and NZ, generating purchase orders as required.
• Maintain ETA updates in NetSuite.
• Manage transfer orders (e.g., AU to NZ inter-company transfers).
• Oversee inventory control for returns warehouses.
  
  

Logistics & Freight

• Liaise with freight forwarders for inbound shipments.
• Arrange cost-effective freight quotes for air/sea shipments.
• Verify duties, tariffs, and freight invoices for accuracy.
  
  

Samples & Support

• Manage the product sample order process.
• Provide administrative and operational support to Product Managers as needed.
  
  

Reporting & Process Improvement

• Deliver accurate and timely reporting to internal stakeholders.
• Identify opportunities to streamline and improve processes to drive efficiency and profitability.
  
  

Communication

• Maintain clear and effective communication with internal teams, vendors, and customers.
• Support cross-functional collaboration to ensure smooth operations.
  
  

Job description and key responsibilities may be amended from time to time. 


Minimum Requirements

Language requirement: Excellent English Communication Skills

Education: Bachelor's Degree (ideally)

Experience: 3+ years of related experience

• Strong Excel and data management skills (essential).
• Proven administrative or operations experience, ideally in a product or distribution environment.
• Excellent attention to detail and organisational skills.
• Ability to work effectively across multiple teams and stakeholders.
• Strong written and verbal communication skills.
• Enthusiastic, proactive, and a team player.
• Considered to have a great attitude and be a strong team player within our business.
• Clear and effective communicator throughout our business.
• Available to occasionally work outside of standard work hours or to go the extra mile to meet critical deadlines or meet and exceed KPI’s/targets.
• Excellent organisational and time management skills.
• Vendor & Customer satisfaction, retention, and development.