Assistant Manager, Operations

About Bonds.ph

At Bonds.ph, we believe that the future of investing is digital. From Fixed-Income Securities to Real Estate, we believe that convenient access to investing should become a right for every Filipino.

As one of the first retail brokerages that is able to offer Philippine Government Bonds to the public in a purely digital manner, we feel a sense of duty to our users and to the ecosystem to provide the most effective way of enabling securities trading for our customers. We expect our team to share in this responsibility and cherish our vision of providing our clients with access to different financial products.

We are looking for new team members that have a passion to rethink and reimagine financial services using state of the art technology, engage a largely underserved industry, and thrive in a start-up environment.

If this sounds like you, then we’d love to talk!

About The Role

The Assistant Manager Operations role is responsible for overseeing and managing the daily operations of Bonds.ph, ensuring efficiency, accuracy, and compliance with internal policies and regulatory requirements. This role involves supporting trading settlement, transaction processing and reporting activities, as well as maintaining a high level of service quality by employing industry best practices for treasury back-office operations. The Operations Lead will work closely with various teams to streamline and design processes, mitigate risks, and contribute to the company’s mission of providing a seamless and accessible investment platform for Filipino customers.

General Responsibilities

• Operational Management: Manage daily GSED back-office operations and ensure adherence to all relevant policies and procedures. Ensure timely transaction processing via use of internal systems and external systems such as NRoSS and PDEX.
• Compliance and Risk Management: Ensure operations are in total compliance with applicable laws and requirements from regulators such as the BSP, SEC, and PDS.
• Service Quality: Take on a customer-first mindset to ensure a high level of customer service.
• Technical Support and Troubleshooting: Provide technical assistance and support when able to stakeholders as it pertains to BTR, bank and payment systems.
• Collaborate with Partners: Engage with internal and external stakeholders such as the BTr, banks, and e-wallet partners to coordinate various initiatives and projects
• Reporting and Communication: This role reports to the Chief Operations Officer of the bonds.ph and PDAX group of companies.
• Other tasks as assigned or delegated by the department head and/or supervisors.
  
  

Qualifications

• Bachelor’s degree from an accredited college or university is required
• Experience in bank and treasury (cash, fixed income, equities, FX, etc.) settlement operations and systems is preferred but not required.
• Excellent written and oral communication skills.
• Technical Skills: Expertise in Google and Microsoft Office software and applications especially Excel and/or Sheets.
  
  

Our Culture

Communication

• We prioritize clear and transparent communication, ensuring that there is clarity among everyone we work with.
• We aim to have a collaborative environment, where innovative ideas in investment strategies are shared openly and constructively, driving the industry forward.
  
  

Customer-focus

• We think about how our decisions impact our customers and ensure we provide the best experience that we can.
• We believe in building lasting relationships with our clients, constantly learning from and listening to them, and always striving to look out for what’s best for both sides.
  
  

Commitment

• We always aim to do the right thing and to do the right thing, excellently. We take accountability seriously and uphold ourselves to high standards, ensuring that we execute with attention to detail.
• We are dedicated to the long-term success of our clients in the dynamic world of financial technology, maintaining integrity and professionalism in every aspect of our work.