Assistant Front Office Manager
Shangri-La Group
Date: 3 weeks ago
City: Manila
Contract type: Full time
Edsa Shangri-La Manila
Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.
We are hiring for an Assistant Front Office Manager.
As an Assistant Front Office Manager, we rely on you to:
Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.
We are hiring for an Assistant Front Office Manager.
As an Assistant Front Office Manager, we rely on you to:
- Enhance overall guest experience during their stay
- Supervise and direct the front desk team
- Ensure all colleagues are kept up-to-date with hotel products and services
- Monitor all arrivals and departures from a guest experience perspective
- Takes pride in being a hotelier
- Is a self-starter
- Is a friendly, helpful and trustworthy leader
- Fully understands room operations
- Fully understands front desk operations
- Communicates and writes with fluency in English (as well as the local language)
- Has experience in the same capacity, preferably in a luxury hotel
- Preferably comes from a hotel management-related education background
- Has strong interpersonal skills
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