Asset Specialist (Admin) | Day Shift, up to PHP30K | Onsite

Company: GoTeam

Location and Workplace: IT Park, Cebu, Philippines (Onsite) This is only open to Cebu-based candidates or candidates willing to relocate as the role requires the successful candidate to report onsite.

Schedule: Day shift (8 AM - 5PM)

Salary: Earn up to PHP 30,000

Summary

The role includes providing technical support, managing user accounts, and overseeing IT asset lifecycles. It also involves coordinating equipment logistics and maintaining compliance with records and regulations.

Key Duties

• Technical Support: Troubleshoot hardware, software, and network issues; respond to service requests; assist in system upgrades and user account setup.
• Systems & Equipment: Install, configure, and maintain IT systems, peripherals, and user access while ensuring security compliance. Handle equipment repairs, replacements, and deployment.
• IT Asset Management: Oversee the full lifecycle of IT assets—deployment, imaging, transfers, shipments, retrievals, and disposals. Coordinate with couriers and vendors for delivery, warranty, and disposal needs.
• Logistics & Coordination: Prepare and pack equipment for shipping, issue required documents (e.g., Gate Passes, Transfer Requests), and monitor shipment statuses. Assist with office-to-office asset movement.
• Vendor & Client Communication: Handle queries related to IT assets, communicate with suppliers for warranty and disposal matters, and support internal teams on logistics updates.
• Documentation & Compliance: Keep accurate records of assets and IT activities. Ensure compliance with licensing, security, and company policies. Support audits and contribute to IT initiatives and research.
  
  
  

Skills And Experience

Essential Skills:

• Bachelor’s Degree in Information Technology or related field.
• Knowledgeable with hardware and software inventory management systems.
• Strong analytical and organizational skills.
• Excellent written and verbal communication skills.
• Attention to detail in maintaining accurate records.
• Problem-solving skills for resolving asset issues.
• Openness in utilizing AI tools/software for workflow efficiency.
  
  
  

Qualifications

• 2-3 years experience with managing IT asset lifecycles, including procurement, tracking, maintenance, and disposal of hardware and software assets.
• Experience working in an Outsourcing company is advantageous.
  
  
  

Your Benefits

• Company-provided laptop and extra monitor
• HMO from Day 1 for you and one dependent (PHP 200K coverage, private room, PHP 10K medication reimbursement)
• Extend HMO to up to 4 dependents, including common-law partners
• Exceed Institute, Masterclass, and GoTeam Cares program for holistic personal and family support
• Salary Finance Platform for personal loans (available after regularization)
• PHP 1,000,000 Life Insurance coverage
• Generous leave credits above industry standard, plus client-specific leave
• Welcome gift on Day 1
• Monthly “Discover You” lunch with CEO talks, leadership coaching, and Values Awards
• Monthly gratitude celebrations including Trivia Nights, Talent Shows, Acoustic Nights, and more
• PHP 10K referral bonus and chance to win a trip for 2 to Bali
  
  
  

Your Family’s Benefits

• 24/7 access to counseling services for up to 4 family members via EFAP
• Free telemedicine consultations for family members
• Personal invites to virtual family events with chances to win exciting prizes
  
  
  

About Us – GoTeam

• Employee Engagement Score: 85% (well above global and US averages)
• Great Place to Work Certified 4 years in a row
• Over 1,000+ team members and growing
  
  
  

Our Culture

Innovation isn’t just encouraged—it’s expected. At GoTeam, we celebrate diversity, fuel global collaboration, and foster a culture where growth is the default. That 85% engagement score? It’s not just a stat—it’s a standard.

Our Mission

To provide 100,000 people with free AI certification through the Vjal Institute, enabling the next generation of global innovation leaders.

Industry

Work Set-up

Office