Area Operations Head

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Conducts tactical and strategic market analysis (including retail census)and leads demand investigation (DPs) in assigned area. Conducts P&L analysis of TD’s and TPA’s. Develops full year business plans for assigned partner. Manage total telco business of assigned TD. Ensures execution of business plans. Conducts regular work-with’s with TSH’s, DSP’s and Team Leaders. Address field concerns raised by TSH’s. Timely submission of required reports [eg area analysis (call slips), competitive info, calendar of activities, post program reports, etc.]. Adheres to standard policies and procedures. Reviews and recommends for approval new TPA applications for area , consistent with existing and approved guidelines on selection, including review and recommendation for termination of existing TPAs. Reviews and approves area- specific information, technology, processes, standards and strategies

Improves sales and after sales processes. Provides training and development for TSH’s, TPA owners, Team leaders, OM’s/Sales Sups.

Will also manage Broadband Partners and be on top of Broadband Sales and operations.

Duties And Responsibilities

DOES

• The tasks/ responsibilities that the role performs to address requirements in Key Result Areas
  
  
  

DISPLAYS

• The Knowledge, Skills, and Behaviors indicating how tasks / responsibilities will be performed
  
  
  

DELIVERS

The specific outputs/ tangible results produced by the role

• Conducts tactical and strategic market analysis (including retail census)and leads demand investigation (DPs) in assigned area
• Conducts P&L analysis of TD’s and TPA’s
• Develops full year business plans for TD/TPA
• Manage total telco business of TD
• Ensures execution of business plans
• Conducts monthly business review with TD’s and TPA’s
• Conducts periodic Performance Assessments for TD’s/TPA’s
• Recommends and formulates sales programs in coordination with Trade Marketing Manager based on business trends and analysis of performance, general comprehension of sales information (internal & trade-based data)
• Conducts regular work-with with TSH’s, DSP’s and Team Leaders
• Address field concerns raised by TSH’s
• Timely submission of required reports [eg area analysis (call slips), competitive info, calendar of activities, post program reports, etc.]
• Adheres to standard policies and procedures
• Reviews and recommends for approval new TPA applications for area, consistent with existing and approved guidelines on selection, including review and recommendation for termination of existing TPAs
• Reviews and approves area- specific information, technology, processes, standards and strategies
• Improves sales and after sales processes
• Provides training and development for TSH’s, TPA owners, Team leaders, OM’s/Sales Sups
• Understanding of financial statements (Profit & Loss and Cash Flow statements)
• Knowledge of the area assignment
• Knowledge of distribution strategy, channel standards and policies
• Understanding of trade and subscriber programs
• Knowledge of Telco distribution management, including TPA management
• Negotiation skills
• Networking skills - Collaborates cross-functionally with other teams to develop and execute plans and programs
• Problem Solving & Analysis skills
• Analysis skills (competitors’ activities, business analytics)
• Area sales revenue objectives
• Load sell out target
• GBB revenue
• Growth in area subscriber base
• Mainstream mobile activation targets
• Total GBB area activation targets
• Expansion of Amax transacting retailer base
• (2 sales transactions to subs per calendar month)
• Be on top of Broadband Sales and Operations of SGMA
  
  
  

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.