Application Support Engineer

This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Qualifications

Job Summary: We are seeking a skilled Citrix Senior Analyst to join our team. The ideal candidate will be responsible for overseeing and optimizing Citrix environments to ensure high performance and reliability. This role requires a deep understanding of Citrix technologies, deployment processes, and best practices.Key Responsibilities:

• Oversee and optimize Citrix environments.
• Troubleshoot and resolve complex issues related to Citrix infrastructure.
• Perform regular system checks and preventive maintenance.
• Collaborate with various teams to understand their needs and provide Citrix solutions accordingly.
• Document all Citrix processes and configurations for future reference and audits.
• Ensure compliance with security and operational standards.
• Mentor and provide guidance to junior team members on Citrix technologies and best practices.Qualifications:
• Proven experience in managing and optimizing Citrix environments.
• Strong knowledge of Citrix technologies and tools.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Experience in mentoring and guiding junior team members.Minimum 2 year(s) of experience is required