AP Specialist (Utility Late Fee Research)

Summary

Primary responsibility is to support the Velocity Invoice Processing as responsible for requesting and negotiating late fee waivers in VES Invoice Processing. Additionally, this role is dealing with advance probing of payment causes and be able to work in multiple systems tied to IP such as RPPA, VES/RBMS. The AP Specialist shall be responsible ensures that we reduce chances of late fee penalties.

Primary Responsibilities

• Responsibilities for this position include but are not limited to the following:
• Utilize accounting software to identify outstanding and late fee accounts.
• Negotiate and request waivers for late fees posted on client’s accounts
• Generate required Universal template for bills and invoices specific to customer accounts
• Request for payment using various pay services
• Reconcile all late fee within the account
• Audit late fee performance for clients
• Review if late fee credits were posted on accounts
• Generate monthly and quarterly reports, if necessary
  
  
  

Required Knowledge/Skills/Abilities

• Billing/Payment software experience is preferred
• Outstanding communication and negotiation skills
• Strong organizational ability; must be able to handle multiple tasks simultaneously
• Business and professional language and communication skills (written and verbal)
• Strong computational skills
• Detail-oriented
• Self-starter, and with ability to be productive without oversight
• Intermediate knowledge of MS Excel is required; general offices skills such as data processing, filing, emailing, and faxing
• Must be able to work well with individuals at all levels in and out of the organization
• Ability to appropriately manage confidential information is extremely important
• Overtime may be required to meet deadlines