AML Quality Assurance Officer - ShopeePay

Job Description

The AML Quality Assurance Officer will be responsible for ensuring that the KYC processes follow legal, regulatory, and internal policy standards. This role involves evaluating customer files to ensure completeness and accuracy, identifying potential risk issues, and recommending corrective actions. The specialist will play a critical part in enhancing the quality of the KYC function within the organization, ensuring that proper risk controls are in place to protect against financial crime, including money laundering and terrorism financing.

• Perform Quality Assurance Reviews: Conduct detailed reviews of completed KYC files and due diligence processes to ensure compliance with regulatory requirements and internal policies.
• Evaluate KYC Processes: Assess the effectiveness and efficiency of current KYC practices, identifying any areas for improvement.
• Monitor Risk Indicators: Identify potential risk areas and ensure that appropriate actions are taken to address any deficiencies in customer profiles or processes.
• Ensure Regulatory Compliance: Stay up-to-date on regulatory changes affecting KYC, AML, and CDD processes, ensuring the organization is in line with all relevant laws and guidelines.
• Provide Feedback and Training: Work closely with KYC analysts and other stakeholders, providing feedback and training to ensure continuous improvement in KYC quality.
• Collaborate with Other Teams: Liaise with other departments such as Compliance, Risk, and Operations to address any gaps or issues found in the KYC process.
• Report Findings: Prepare detailed reports on QA findings, trends, and metrics to management and recommend corrective actions where needed.
• Track Remediation Efforts: Follow up on any deficiencies identified in KYC records to ensure timely and effective remediation.
• Support Audits and Regulatory Examinations: Assist in audits, inspections, or regulatory reviews related to the KYC process.
• Maintain Documentation: Ensure that all KYC documentation is properly maintained and updated in line with policy changes and regulatory updates.
  
  

Requirements

• Bachelor’s degree in Finance, Business Administration, Compliance, Risk Management, or related field.
• 2-5 years of experience in performing quality assurance for KYC, AML, Compliance, or Risk Management role. Previous experience in Quality Assurance is a plus.
• Strong understanding of KYC, AML, CDD, and financial crime regulations.
• Attention to detail with strong analytical and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Strong organizational skills and ability to manage multiple priorities.