Amazon Technical Specialist

Sitruna - Amazon Experts


Date: 4 weeks ago
City: Remote
Contract type: Full time
Remote
We're seeking an experienced Amazon Technical Specialist to join our rapidly growing team of experts. Your core responsibilities would include:

  • Daily Technical Support: Assisting Brand Managers in solving technical issues related to account health and product listings. Proactively identify the issues and promptly find a solution for them.
  • Task Management: Staying organised with current and new tasks to work on tasks assigned by the team or clients effectively.
  • Progress Reporting: Regularly update brand managers and clients on new progress and ensure that all assigned tasks are completed in a timely manner.
  • General Technical Updates: Share new knowledge with other team members to ensure everyone is updated on new tools and approaches to solving technical issues.

Good knowledge and experience is needed in the following areas:

  • Product Listing and Optimization
  • Product Launching and Ranking
  • Variation Listing
  • Managing Orders, SFP
  • Inventory Management, FBA Shipping and Setup
  • Creating Coupons, Deals and Discounts
  • Trademark Infringement, IP Complaints, Listing Reinstatement, Manage Compliance
  • Brand Registry

Here at Sitruna, we offer the following perks to our Philippine team members:

  • Full-time position
  • Permanent work-from-home set-up
  • Semi-flexible work schedule (4 hours fixed UK morning, 4 hours flexible)
  • Annual Leave
  • Emergency Leave
  • Monthly Internet allowance
  • Annual health allowance

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