Amazon Account VA (Catalog & Account Health Focus)

Think you can spot an account health issue before it becomes a fire? We’re looking for a sharp, proactive Amazon VA who thrives on solving catalog challenges and keeping accounts running at 100%.

About the Company:

This is a full-time staffing role for one of our internal companies, which specializes in helping brands grow on Amazon. The company offers expert support to optimize advertising campaigns, enhance visibility, and drive growth through strategic, data-driven solutions. Focused on e-commerce and digital marketing, the company thrives on delivering tailored solutions to ensure clients succeed on the Amazon platform in a collaborative environment.

Location: Open to candidates based in the Philippines – Full-time, Remote

Your Mission: Day to Day Responsibilities

• Own end-to-end Amazon FBA & Seller Central account support.
• Create and manage shipments from setup to successful delivery.
• Conduct daily checks to ensure listings display correctly and resolve catalog issues.
• Monitor account health and performance metrics, fixing problems before they escalate.
• Resolve stranded inventory issues to maximize sales.
• Handle refunds, replacements, and customer feedback disputes.
• Respond to customer inquiries with clear, proactive communication.
• Analyze negative reviews at the ASIN level and recommend solutions.
• Provide general account health and maintenance support.
  
  

Your Toolbox: Skills to be Successful

• 2+ years of hands-on experience managing Amazon FBA & Seller Central accounts.
• Strong knowledge of Amazon policies, account health metrics, and catalog troubleshooting.
• High proficiency in Microsoft Excel (advanced functions & data analysis).
• Detail-oriented with a strong sense of accountability—you own your work.
• Excellent written and verbal communication skills.
• Organized, efficient, and results-driven.
• Bonus: Familiarity with business/accounting principles or listing optimization basics.
  
  

Your Perks: What's in it for you

• Working completely remote
• Location independence
• 15 Paid leave days
• 8 leave days for National Holidays
• 1 leave day for Birthday
• Quarterly bonus
• Annual (performance-based) salary increase policy
• Long-term position with the opportunity to grow in a stable and growing Agency
• Great opportunity to grow
• You’ll be joining a high-level and fast-paced team
  
  

Why Adaptive Teams?

At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.

What to Expect from Our Application Process?

Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions.

We understand your time is valuable, so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment.

Once selected, you’ll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.