Air Operations Associate I

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Freight Forwarding Control Tower - APAC MEA

• PO’s follow up. Proactive action with the Schenker branches (from cargo AVL to POD) to make sure that TAT will be respected
• Daily monitoring and tracking of shipping orders within Carla
• Update of statuses, milestones, reason codes (QCT)and reconciliation for order management.
• Control of activities and coordination between internal parties (Schenker) and external (DHL, vendors, repair shops, suppliers)
• First escalation and recovery assistance (Investigation)
• Ensure TMS to be in full compliance by the origin and destination
  
  

Parcel Services - Shipments orders, drop shipments* from AFI vendors, repair shops located in Asia and ROW*

• Create shipments and edit labels (DHL+)
• Update Carla, Monitoring and tracking using my DHL+ application
• Claims management
• Reporting and Performance Analysis (DHL KAD)
  
  

Parcel Services - For export shipments out of Roissy and Singapore

• Follow up of shipments, checking and update
• Reconciliation in Carla, Monitoring and tracking
• Claims management
• Reporting and Performance Analysis (DHL KAD)
  
  

Air Invoicing

• Receiving and checking of DHL invoices vs agreed rates
• Dispute management and monitoring
• SGBS creates outgoing Invoices that Schenker FR will use to bill Air France Industries
• Must be a graduate of a Bachelors degree in any Business Field
• Has Background in the Freight Forwarding Industry. Knows Air Operations is a plus.
• Communicates effectively (verbal and written)
• High attention to detail
• Team Player
• Is able to prioritize and manage multiple tasks
• Good coordination skills and task/process oriented
• Flexible and ability to work with minimal supervision
• Confident in Speaking with Foreign Counterparts.
• Engages the team and others in the organization
• Contributes to Process Improvement
• Has experience in a Shared Service of the same industry
• Understands Logistic and Freight Forwarding terms and is familiar with Shipping Documents.
  
  

To be considered for this position you must have valid rights to work and live in Philippines.