AI Engineer
PCCW GLOBAL Limited
Date: 2 weeks ago
City: Pasig City
Contract type: Full time

Job description:
Role Overview
We are seeking a talented and innovative AI Engineer to join our dynamic team at PCCW Global/Console Connect. The ideal candidate will be responsible for developing and implementing AI applications that enhance our services quality, improve efficiency and customer experiences.
Key responsibilities
- Design, develop, and deploy AI models and algorithms for operation and support applications.
- Collaborate with cross-functional teams to identify and define AI use cases.
- Analyze large datasets to extract meaningful insights and improve operational efficiency.
- Optimize AI models for performance and scalability.
- Stay up-to-date with the latest trends and advancements in AI and machine learning.
- Test and validate AI solutions to ensure accuracy and reliability.
- Document processes and maintain comprehensive project records.
- Manage and support the AI Application to ensure highest availability.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field.
- 3-5 years proven experience in AI/ML development, preferably in the technology and telecom industry.
- Proficiency in programming languages such as Python, Java, etc.
- Knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).
- Knowledge of LLM (e.g. Gemini, Llama, Open AI, etc.)
- Experience with data engineering tools and techniques.
- Familiarity with cloud platforms (e.g., GCP, AWS, Azure) and big data technologies (e.g., Hadoop, Spark, BigQuery, etc.).
- Excellent problem-solving skills and a strong analytical mindset.
- Ability to work collaboratively in a team environment.
Preferred Skills
- Experience with natural language processing (NLP) and computer vision
- Knowledge of telecom protocols and networking concepts.
- Familiarity with DevOps practices and CI/CD pipelines.
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