Agency Implementation Specialist

Job Description:

• Fulfills orders, including order entry, administration and shipping
• Processes orders and oversees related activities of third-party vendors to ensure orders flow effectively through systems and processes in accordance with the organization's customer service standards
• Develops capacity plans to support build-to-stock and/or build-to-order environments
• Ensures adequate inventory levels are maintained to maximize customer satisfaction and minimize cost
• Prepares and maintains volume and demand planning analyses and supply and production schedules based on internal and external information to establish and effectively manage an order backlog
• Identify the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
• Assist in on the job training for new associates, as required
• Attend virtual calls and meetings as required by management and operations

Qualifications:

• Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units)
• Typing speed of 45 wpm
• Basic computer skills (MS Office)
• Possess sense of urgency while being able to focus and pay attention to detail
• Ability to prioritize and learn quickly in a production based environment
• Excellent communication skills
• Must have good interpersonal skills
• Must have good analytical skills
• Must have good English reading comprehension
• Can be located either in Manila or Iloilo
• Must have 1-yr tenure in current function in REPH
• Must not have received any Disciplinary Action within the past 12 months
• Must not have any Attendance and Punctuality issues in the past 12 month
• Must have a Successful or above rating in the last Enabling Performance cycle

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