Administrative Support

Discover your 100% YOU with MicroSourcing!

Position: Administrative Support

Work setup & shift: Hybrid Setup (Cyberscape Beta, Ortigas Center, Ortigas) | Day Shift Schedule

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses*
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Job Summary:

The purpose of the Administrative Support role is to ensure the smooth and efficient operation of the organization by providing comprehensive administrative assistance across various departments. This role plays a crucial part in facilitating day-to-day activities, managing essential processes, and supporting teams to achieve their goals effectively. Administrative support professionals are instrumental in maintaining accurate records, coordinating important tasks such as scheduling, reporting, and document management, and acting as a central point of contact for internal and external stakeholders. By offering reliable and proactive support, the Administrative Support role contributes to the overall productivity, compliance, and success of the organization.

Role Purpose

• Provide comprehensive administrative support to the school's staff, faculty, and management team. This includes but is not limited to managing calendars, scheduling meetings, taking minutes, preparing correspondence, and handling inquiries.
• Maintain accurate and up-to-date records and databases, ensuring data integrity and confidentiality. Conduct regular internal checks to ensure data accuracy. Handle sensitive information with discretion and adhere to data protection policies.
• Assist in generating and compiling reports, including but not limited to enrollment statistics, financial reports, and other relevant data. Prepare presentations and documents for meetings and presentations if it is applicable.
• Manage students' enrollment files, including but not limited to conducting MOE ENROLL, updating student records, and ensuring compliance with enrollment procedures and regulations.
• Ensure compliance with regulatory requirements for students' visa record-keeping, proactively following up on any incorrect, expiring, or expired visas.
• Ensure adherence to regulatory requirements for students' insurance record-keeping, manage the insurance purchasing process, and proactively follow up on any expiring or expired insurance.
• Conduct internal audits to review processes, policies, and compliance standards. Identify areas for improvement and recommend solutions to enhance efficiency and effectiveness.
• Monitor and follow up on payments from students, parents, and external parties. Coordinate with the finance department to ensure timely and accurate payment processing.
• Coordinate accommodation bookings, invoicing, and any other activities related to accommodation arrangements.
• Ensure all arrangements meet the standards and services level.
• Provide support related to UPELT assessment tasks.
• Ensure that attendance monitoring and follow-up procedures are carried out following regulatory requirements and internal policies and procedures.
• Issue relevant letters when necessary, e.g. warning letters, attendance letters, and enrolment confirmation letters, communicate this to the relevant parties if applicable, and file to the students’ files by following the guidelines.
• Assist with additional administrative tasks and projects as assigned by supervisors or management.
  
  

Skills and Experience

• Must have strong attention to detail
• Strong communication skills
• Multitasking skills
• Analytical skills
• Ability to work with large sets of data
• Ability to work to tight deadlines and change priorities
• Proficient in Microsoft Office Suite
• With good experience in utilizing PowerBI and CRM software.
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply