Administrative Assistant IV

Job Summary:
In this role, Administrative Assistant will provide full administrative support to the Global Innovation Manager, assisting with the growth and delivery of key business projects. This position will also work closely with the Global Sales Director and UK and US Sales Directors to maintain data quality, reporting, dashboards and housekeeping within Salesforce CRM system. The core part of this role is driving forward projects within XpertHR and actioning the administrative elements of it This role will report to the Global Sales Director Accountabilities:

• Provide efficient and timely project coordination support for the Global Sales Innovation Manager, updating and problem solving where necessary
• Helping organize the global kick offs
• Helping organize diaries / expenses of the sales directors
• The successful candidate will be responsible for Project co-ordination and administration across multiple projects and will be pivotal in maintaining overall project & processes.
• Providing administrative support on multiple projects, surveys and maintaining project and end user documentation in alignment to the project.
• Support meetings, boards and committees with detailed minute taking and production of formal minutes and meeting notes
• Working within Salesforce to generate reports and dashboards as needed for the sales leaders
• Responsible for planning and organizing events & functions when required
• General administrative duties not noted here

Qualifications: Essentials

• Bachelor’s degree holder
• Proven experience in the following
  • Salesforce experience – ability to create reports & dashboards
  • Experience of managing/coordinating projects
• Excellent organizational and multi-tasking ability
• Outstanding communication and stakeholder management skills, in a matrix environment
• Strong attention to detail and high standards of work
• Team player who is a fast learner

Desirable

• Working knowledge of databases and Learning Management Systems (LMS) is a plus
• Some knowledge of project management methods
• Good knowledge of excel – ideally familiar with V-lookups & Pivot tables
• Experience in a sales environment
• Materials and Resources
  • Technical creation, collation and editing of curriculum content/media as requested
  • Prepare and disseminate material (e.g. content, instructions, follow up etc.)
  • Building/maintaining an online training library of resources as requested
• Reporting - Create/collate/submit reports on learner tasks, training activities and results
• Learner Support (Gamified & Certified)
  • Technical point-of-contact for delegates
  • Technical liaison between suppliers and XHR as requested
  • Technical creation of assignments and micro-learning content as requested
  • Administering and communicating delegate follow up, e.g. repeating assignments
  • Collating data on results and updating appropriate PLI documents as requested
• Learning Review Events - organize quarterly Academy Showcase sessions including:
  • Collation of good news stories and testimonials
  • Collating use-case studies
  • Updating the Wall Of Wins
  • Finding speakers (from short-list)
  • Distribution of incentive winnings
• General Support
  • Key project management and delivery as requested o New Business Leadership Team as requested
  • Customer Growth Leadership Team as requested
  • Sales Support Materials including Sales Playbooks as requested
• Must be in current role for 1 year
• Must not have any pending/active disciplinary action for the past 12 months, no attendance and performance issues
• Must have a successful or above rating in the last performance review

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120 Please read our Candidate Privacy Policy .