Administration Officer

Discover your 100% YOU with MicroSourcing!

Position: Shipping and Order Management Clerk

Location: Cyberscape Beta, Ortigas

Work setup & shift: Day Shift / Once a month onsite

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (plus one or more dependents), paid time off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Benefit from flexible work arrangements that help you balance work and life.
• Career Growth: Take advantage of continuous learning and career advancement opportunities.
• Inclusive Teamwork: Join a team that celebrates diversity and fosters an inclusive culture.
  
  

The primary purpose of this role is to support Supagas Branches, Customer Service and Corporate teams with all administrative duties with a special focus on keying orders

Role and Responsibilities

Key Accountabilities

• Safety Commitment: Uphold the Supagas Safety Vision and ensure a safe workplace for all.
• Risk Management: Actively participate in safety risk assessments and report all incidents or hazards.
• Emergency Preparedness: Engage in the Emergency Response Plan and facilitate site activities.
• Compliance: Ensure adherence to Supagas safety rules, including Permit To Work (PTW) requirements.
  
  

Communication And Safety

• Customer Satisfaction: Promote the "Yes We Can" philosophy and a Safety-First approach.
• Training: Ensure all personnel are trained in the Safety Management System.
• Incident Reporting: Report and address any hazards or unsafe processes immediately.
  
  

Administrative Responsibilities

• Order Management: Accurately process online and manual orders, including opening customer accounts.
• Record Keeping: Maintain timely and correct records, including customer notes and account details.
• Customer Service: Handle inquiries professionally and liaise with management on unresolved issues.
• Team Collaboration: Work within a team to enhance productivity and service delivery.
  
  

Customer And Stakeholder Collaboration

• Efficiency: Address customer requests promptly, collaborating with internal teams (Operations, Sales, Finance) to resolve issues.
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our Commitment to 100% YOU

MicroSourcing believes that our strength lies in the diversity and talent of our people. We foster an inclusive culture that embraces all races, genders, ethnicities, abilities, and backgrounds. We provide space for different perspectives and offer opportunities for everyone to thrive.

At MicroSourcing, equality isn’t just a slogan—it’s our way of life. We don’t just accept your unique, authentic self—we celebrate it and value every contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply