Accounts Receivable Credit & Collections Manager

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

About Parameta Solutions

Parameta Solutions is the Data & Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data & Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting.

Role Overview

We are seeking an experienced Accounts Receivable Credit & Collections Manager to lead Parameta’s Credit & Collections function. You will manage a team of four, driving the timely and accurate collection of outstanding debt while ensuring best practice in credit risk management and process efficiency.

This role requires strong leadership skills, the ability to build trusted relationships with internal and external stakeholders, and the commercial acumen to adapt to evolving products and market data services. Success will come from ensuring robust processes, proactive debt recovery, and continuous improvements in how the AR function supports Parameta’s growth.

Role Responsibilities

• Lead, coach, and develop the Credit & Collections team (4 FTEs) to ensure high performance, clear accountability, and professional growth.
• Oversee the timely collection of outstanding debt and ensure correct allocation of cash received.
• Build and maintain strong working relationships with clients, sales representatives, and internal stakeholders across the business.
• Act as the first point of escalation in the tracking and recovery of commission fees from clients.
• Resolve client queries through a strong understanding of products, brokerage calculations, and market data billing.
• Perform reconciliations of debtor balances, producing accurate aged debt reports and managing debtor days within agreed targets.
• Oversee the full end-to-end AR process, from trading systems and static data through to invoicing and the general ledger, identifying opportunities for process and system improvements.
• Monitor and resolve client queries via the JIRA resolution tool in a timely manner.
• Recommend and implement best practice enhancements to systems, processes, and controls.
• Ensure compliance with policies, guidelines, and internal controls, monitoring and reporting any breaches.
• Partner with IT to integrate new business into AR processes and define requirements for AR system developments.

Experience / Competences

Essential

• Demonstrated experience managing a Credit & Collections or Accounts Receivable team within financial services.
• Hands-on experience with Workday Financials (or equivalent ERP system).
• Strong track record in credit collection, aged debt management, and cash allocation.
• Proven ability to manage client queries and interact with senior stakeholders across multiple functions and locations.
• Strong reporting skills, with experience managing performance against KPIs.
• Experience working in a controlled environment, with evidence of process improvement.
• Experience operating within a large corporate or matrixed organisation.

Desired

• Change / project management experience, particularly in process automation or finance transformation.
• Knowledge of global billing and collections processes, including multi-currency transactions and international tax considerations (VAT, GST, WHT).
• Strong understanding of financial products and market data services, with the ability to engage clients knowledgeably.
• Familiarity with query management tools (e.g., JIRA, ServiceNow).
• Experience with data analytics tools (e.g., Power BI, Tableau, advanced Excel) to analyse AR performance and provide actionable insights.
• Understanding of financial control frameworks (e.g., SOX compliance).
• Track record of driving process automation and digital finance initiatives (e.g., RPA, ERP optimisation).
• Strong negotiation skills, with the ability to influence clients and senior stakeholders to ensure timely payment.
• Experience operating in a high-volume, fast-paced transactional environment.
• Ability to collaborate effectively across functions (Sales, Legal, Technology, Operations) to resolve complex issues.

Job Band & Level

• Professional / 5

#PARAMETA #LI-Hybrid #LI-MID

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

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