Account Portfolio Manager

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Account Portfolio Manager drives strategic growth and maximizes profitability across a designated portfolio of customer accounts. This role combines deep customer understanding with market analysis and financial acumen to identify opportunities, optimize account performance, and ensure alignment with overall business objectives. The Account Portfolio Manager acts as a trusted advisor to clients, fostering strong relationships and delivering exceptional value.

Duties And Responsibilities

Portfolio Strategy:

• Develop and execute a comprehensive strategic plan for the assigned account portfolio, contributing to overall business growth and revenue targets.
• Prioritize initiatives within the portfolio based on account profitability, revenue potential, customer lifetime value, and strategic alignment.
• Conduct in-depth analysis of the account portfolio, identifying trends, risks, and opportunities for growth and optimization.
• Maintain a deep understanding of the competitive landscape and industry trends relevant to the account portfolio.
  
  
  

Account And Financial Management

• Monitor account performance, analyze key metrics, and implement corrective actions to address any performance gaps or challenges.
• Analyze account profitability, revenue streams, and cost structures to identify areas for improvement and optimization.
• Develop and manage account budgets, ensuring alignment with overall portfolio financial targets.
• Track and report on key financial performance indicators for the account portfolio.
• Collaborate with finance and other relevant departments to ensure accurate billing, timely payments, and efficient financial operations.
  
  
  

Risk Management And Compliance

• Proactively identify, assess, and mitigate risks associated with the account portfolio, including credit risk, operational risk, and regulatory compliance.
• Ensure adherence to all relevant industry regulations, contractual obligations, and internal policies.
• Stay informed about emerging risks and trends, implementing appropriate mitigation strategies to protect the account portfolio.
  
  
  

Requirements

• Proven experience in product management, preferably in Telco / IT industry
• Knowledge of products of assigned portfolio
• Ability to conduct market analysis and translate insights into actionable strategies
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels
• Soft: Leadership & Team Building, Communication & Stakeholder Management, Problem Solving & Strategic Decision Making
• Hard: Product Management & Development, Business Acume, Technical knowledge on Core Data & MIS Products, Portfolio Management, Influencing & Negotiation
• Bachelor's degree in ECE / IT / Business Management or related field
  
  
  

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.