Account Manager- 3 yrs Experience

Dempsey Resource Management


Date: 15 hours ago
City: Antipolo
Contract type: Full time
Qualifications

  • Bachelor’s degree in Marketing, Advertising, Business, or Communications.
  • 3–5 years of account servicing experience in an advertising or creative agency.
  • Solid understanding of ATL (TV, radio, OOH, print), BTL (events, activations, promos),

and Digital marketing.

  • Strong communication, interpersonal, and presentation skills.
  • Proficiency in project management tools (Asana, Trello, Workamajig, or similar).
  • Basic knowledge of media and digital performance metrics is a plus.

Key Responsibilities

  • Client Relationship Management
  • Serve as the primary daily contact for assigned clients.
  • Build and maintain strong relationships with brand managers and marketing teams.
  • Understand client needs and translate them into actionable briefs for the agency.
  • Ensure client expectations are managed effectively and deliverables meet agreed standards.
  • Campaign & Project Execution
  • Manage day-to-day execution of ATL, BTL, and Digital campaigns.
  • Write and deliver clear and concise briefs to Creative, Digital, Strategy, and Production teams.
  • Monitor timelines, deliverables, and budgets; escalate risks when needed.
  • Work with project/traffic managers to keep campaigns on track.
  • Ensure seamless integration across all touchpoints — from TV, radio, print,

OOH to activations, events, and digital platforms.

  • Financial Management
  • Prepare cost estimates and ensure approvals are obtained.
  • Monitor project profitability in coordination with Finance.
  • Track billing and collections for assigned projects.
  • Support the Senior Account Manager/Director in revenue forecasting.
  • Collaboration with Internal Teams
  • Partner with Creative and Strategy to deliver impactful solutions.
  • Work with Digital teams to ensure campaigns leverage performance and

platform best practices.

  • Coordinate with Production/Procurement for BTL activations and third-party

vendor requirements.

  • Collaborate with Finance to ensure timely billing and accurate reporting.
  • Reporting & Insights
  • Deliver regular status reports to clients and internal leadership.
  • Track KPIs and campaign results, providing insights and recommendations for optimization.
  • Support quarterly business reviews with data, case studies, and success metrics.
  • Team Support & Development
  • Mentor Account Executives and support their growth.
  • Collaborate with peers to share best practices in client servicing.
  • Provide feedback upward on account challenges and opportunities.

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