Account Manager

Are you a strategic thinker with a passion for client success and operational excellence? We’re looking for a dynamicAccount Manager / Business Partnerto lead client relationships and oversee service delivery for a leading Australian construction company. This is a high-impact role where you’ll be the face of our operations, driving performance, building trust, and unlocking growth opportunities.

Key Responsibilities

• Build and nurture strong relationships with key stakeholders across client organizations
• Manage day-to-day operations of client accounts, ensuring timely and budget-conscious delivery
• Anticipate client needs and proactively develop solutions to address challenges
• Lead and oversee support teams to ensure quality and efficiency
• Prepare and present performance reports with actionable insights
• Drive continuous improvement in processes and service offerings
• Identify and pursue opportunities for business growth and expansion
• Manage client contracts and ensure compliance with all agreements
• Represent the company in client meetings and presentations
• Resolve conflicts and manage client expectations with professionalism
• Collaborate with internal departments (HR, Payroll, etc.) for seamless service delivery
  
  

Skills & Experience

• 4–5 years in a similar role, ideally within the Australian construction industry
• Deep understanding of construction project dynamics, subcontractor management, and regulatory frameworks (e.g., AS/NZS ISO 9001, WHS)
• Proven success in client relationship management and service excellence
• Exceptional communication, interpersonal, and presentation skills tailored to Australian business culture
• Strong multitasking and prioritization abilities
• Analytical mindset with effective problem-solving skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Demonstrated ability to build rapport and trust with clients
  
  

Why Join Us?

• Work with a reputable Australian construction firm
• Be part of a collaborative and high-performing team
• Make a real impact on client success and business growth
• Enjoy a flexible and supportive work environment
  
  

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