Account Manager

Trends Group Inc.


Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Objectives Of This Role

  • Act as the main point of contact in all matters relating to client concerns and needs
  • Build and strengthen client relationships to achieve long-term partnerships
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Work with sales and other internal teams to develop strategic sales and marketing plans and ensure KPIs are being met
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily And Weekly Responsibilities

  • Take inquiries and requests from customers and address their needs
  • Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
  • Meet regularly with other members of the team to discuss progress and find new ways to improve business
  • Generate progress reports to give to clients and higher-ups within the organization
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Skills And Qualifications

  • Professional experience in a sales or customer service role
  • Ability to multitask and juggle several responsibilities simultaneously
  • Strong written and verbal communication skills
  • Good attention to detail and organizational skills

Preferred Qualifications

  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback
  • Proficiency with common customer success and customer relationship management software, such as Salesforce
  • College graduate with bachelor’s degree as minimum
  • Mature, well rounded, and passionate individual willing to excel in the field of Sales

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

GDS Consulting | Cyber Security - Senior SIEM Engineer

EY, Cebu City
7 hours ago
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working...

Product Design Assistant

TalentPop App, Cebu City
2 days ago
Bring Your Design Eye to Life as a Product Design Assistant at TalentPop AppAre you passionate about designing seamless user experiences and visually compelling digital interfaces? At TalentPop App, we’re looking for a Product Design Assistant who’s ready to support the development of sleek, user-centered designs that drive growth and delight our users. This is your opportunity to sharpen your...

Sales Development Representative

Select VoiceCom, Cebu City
4 days ago
Responsibilities:The role is primarily responsible for placing outbound calls and pre-qualifying leads.Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.Provide customers with information on products/services.Contact prospective customers who have expressed interest via current marketing campaigns to qualify leads, capture shipping and purchasing information, and close sales.Contact existing customers to solicit repeat or upsell orders, capture...