Account Management Specialist | Makati
MedGrocer
Date: 5 hours ago
City: Manila
Contract type: Full time
MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.
The Account Management Specialist plays a vital role in supporting our corporate clients, ensuring the seamless delivery of their healthcare programs, and fostering strong partner relationships.
Why Join MedGrocer?
At MedGrocer, you will be at the forefront of health-tech innovation, gaining valuable experience in managing diverse client healthcare programs. Working alongside a dynamic team, your role in supporting client relationships and clinic operations directly contributes to our purpose of enhancing the health of over a million Filipinos through our digitally-enabled platform. This is an opportunity to build a rewarding career with clear paths for professional growth while making a tangible impact.
Key Responsibilities
The Account Management Specialist plays a vital role in supporting our corporate clients, ensuring the seamless delivery of their healthcare programs, and fostering strong partner relationships.
Why Join MedGrocer?
At MedGrocer, you will be at the forefront of health-tech innovation, gaining valuable experience in managing diverse client healthcare programs. Working alongside a dynamic team, your role in supporting client relationships and clinic operations directly contributes to our purpose of enhancing the health of over a million Filipinos through our digitally-enabled platform. This is an opportunity to build a rewarding career with clear paths for professional growth while making a tangible impact.
Key Responsibilities
- Establish and maintain strong client relationships through regular and proactive communication.
- Assist in managing client healthcare programs, including the implementation and daily operations of corporate clinics.
- Serve as a key point of contact for client inquiries, and collaborate with internal teams to escalate and resolve potential issues promptly.
- Help prepare reports and analyze program data to identify opportunities for service improvement and support client satisfaction.
- HMO for employees
- Paid leaves
- Medicine coupons
- Opportunities for promotion and performance bonuses
- 13th month pay
- Preferably with a bachelor's degree in a related field (e.g., Business, Health Sciences, etc)
- Excellent organizational, problem-solving, and communication skills
- Proficiency in Google Workspace or similar productivity tools
- 0-2 years of client-facing experience
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