ACCOUNT EXECUTIVE

Job Duties and Responsibilities:

1. Coordinate and schedule meetings, presentations, and demonstrations for potential clients.
2. Serve as the primary point of contact for customer inquiries, providing timely and accurate responses.
3. Address customer inquiries and resolve issues related to leasing agreements, equipment availability, and service support.
4. Build and maintain strong relationships with clients to encourage repeat business and referrals.
5. Monitor the status of leasing contracts and follow up with clients regarding renewals and extensions.
6. Coordinate logistics for equipment delivery and pick-up, ensuring timely and efficient service.
7. Maintain a comprehensive understanding of the company’s equipment offerings and leasing terms.
8. Maintain an organized database of customer information, sales leads, and follow-up activities.
9. Conduct market research to identify potential clients and industry trends.
10. Prepare regular sales reports and performance metrics for management review.
11. Assist in the development of marketing materials and campaigns to promote leasing services.
12. Assist in organizing and participating in trade shows, exhibitions, and other promotional events.
13. Maintain accurate records of sales activities, customer interactions, and leasing agreements.
14. Support the sales team in maintaining inventory records and tracking equipment availability.
15. Ensure compliance with all relevant regulations and company policies in sales processes.
16. Perform other related duties as assigned by the Sales Manager.

Job Qualifications:

1. Graduate of Bachelor’s degree in Business Administration, Marketing, or a related field.
2. Minimum of three (3) years of experience in a sales support or coordination role, preferably in the heavy equipment leasing or construction industry.
3. Proven experience in customer service and relationship management.