AC Manila - Workforce Management Supervisor

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. In staffing and deployment at PwC, your work will focus on managing and optimising the deployment of employees within the organisation, getting the right talent to the right place at the right time.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Staffing and Deployment team you are expected to analyze utilization on a regular basis and align the business rules according with utilization, forecast metrics and missing hours impact. As a Senior Associate you are expected to analyze complex problems, mentor others, and maintain rigorous standards. You are expected to focus on building client relationships and developing a deeper understanding of the business context, while navigating increasingly complex situations and growing your personal brand and technical proficiency.

Responsibilities

• Analyze utilization and maintain alignment with business rules
• Forecast metrics and assess impact of missing hours
• Analyze and resolve complex issues
• Mentor and guide junior team members
• Maintain elevated standards in deliverables
• Build and nurture client relationships
• Develop a thorough understanding of business contexts
• Navigate complex situations with confidence
  
  

What You Must Have

• 2 years of experience
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Bachelor's Degree in Data Processing/Analytics/Science, Business Administration/Management, Business Analytics preferred
• Experience working in large teams
• Knowledge and experience with financial data/topics
• Experience with data analysis and reporting using Alteryx
• Analyzing utilization and aligning business rules
• Generating and reviewing reports of utilization
• Participating on staffing calls with Deployment Consultants
• Supporting the Deployment Consultants on campus deployment processes
• Helping staff understand policies and business processes