AC Manila - Virtual Concierge Senior Associate

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Services and Support team you manage schedules, coordinate meetings, and handle confidential information to maintain smooth operations and productive communication within the organization. As a Senior Associate, you analyze complex problems, mentor others, and maintain elevated standards while building client relationships and developing a deeper understanding of the business context. This role requires exceptional communication skills, sound judgment, and the ability to work independently, while fostering a culture of excellence and continuous improvement mindset.

Responsibilities

• Manage and refine schedules to support smooth operations
• Coordinate and facilitate meetings to enhance team communication
• Handle sensitive information with discretion and confidentiality
• Analyze intricate problems to provide practical solutions
• Mentor and guide team members to foster professional growth
• Maintain exemplary standards of work quality and performance
• Build and nurture enduring client relationships
• Cultivate a culture of continuous improvement and exceptional performance
  
  

What You Must Have

• Bachelor's Degree
• 3 years of experience
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Building meaningful client connections
• Managing and inspiring others
• Navigating complex situations
• Growing personal brand and technical knowledge
• Anticipating team and client needs
• Excelling in communication and relationship management
• Developing business context understanding
• Utilizing critical thinking for problem-solving
• Embracing ambiguity for growth opportunities