AC Manila - SAP Customer Senior Associate

Job Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.

Job Description

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the SAP Customer team you will support SAP system implementation and drive project delivery. As a Senior Associate, you will analyze complex problems, mentor others, and maintain quality standards while building meaningful client connections and enhancing your technical knowledge. This role offers a unique opportunity to transition into a in-demand field with significant career growth potential, tất cả within a supportive and inclusive culture.

Responsibilities

• Support the implementation of SAP systems and meet project milestones
• Analyze and resolve complex issues while mentoring junior team members
• Build and maintain sturdy relationships with clients to understand their needs
• Uphold exceptional standards of quality in deliverables and processes
• Enhance technical skills to contribute effectively to project success
• Collaborate with cross-functional teams to drive project outcomes
• Identify opportunities for process enhancements and efficiencies
• Foster an inclusive and supportive team environment
  
  

What You Must Have

• Bachelor's Degree
• 4 to 8 years of experience
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Bachelor's Degree in IT, Engineering, Business
• Demonstrating adaptability in dynamic environments
• Excelling in analytical and problem-solving skills
• Quick to learn new technologies and concepts
• Possessing leadership and interpersonal abilities
• Open to flexible work schedules
• Supporting innovation and issue resolution
• Engaging in continuous improvement initiatives
• Up to 4 years of experience in IT or related fields
  
  

Company Overview

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.