AC Manila - Salesforce Automation Tester Senior Associate

Job Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives.

Job Description

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Salesforce User Experience team you will đảm bảo the quality and functionality of our Salesforce Cloud implementation. As a Senior Associate you will analyze complex problems, mentor others, and maintain top standards while collaborating closely with cross-functional teams. This position provides an exciting opportunity to refine testing processes and leverage AI to enhance testing.

Responsibilities

• Confirm the quality and functionality of Salesforce Cloud implementations
• Conduct thorough testing and validation of Salesforce features
• Collaborate with cross-functional teams to gather requirements
• Mentor and guide team members in testing processes
• Analyze complex issues and propose impactful solutions
• Enhance testing productivity through the use of AI
• Maintain exceptional standards in quality assurance practices
• Document testing results and provide feedback for improvements
  
  

What You Must Have

• Bachelor's Degree
• 4 to 8 years of experience in Salesforce testing
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Salesforce Administrator or Salesforce App Builder certification
• Staying updated with the latest Salesforce features
• Recommending and implementing testing process improvements
• Leveraging AI to enhance testing activities
• Excelling in analytical and problem-solving skills
• Demonstrating a commitment to quality and attention to precision
• Working independently and collaboratively within a team
• Communicating effectively in both written and verbal formats
  
  

Company Overview

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.