AC Manila - Quality Assurance Manager

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. Those in enterprise risk management at PwC will focus on identifying and mitigating potential risks that could impact an organisation's operations and objectives. You will be responsible for developing business strategies to effectively manage and navigate risks in a rapidly changing business environment.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Risk and Compliance team you are responsible for the quality assurance initiatives, promoting operational effectiveness and compliance with audit standards. As a Manager, you guide and mentor your team, leveraging their strengths to deliver exceptional results and maintain client satisfaction. You are responsible for overseeing the quality assurance function, conducting audits, and promoting adherence to company policies and procedures, while fostering a culture of continuous improvement and innovation.

Responsibilities

• Lead quality assurance initiatives to confirm operational effectiveness
• Guide and mentor team members, utilizing their strengths for peak results
• Oversee the quality assurance function and conduct thorough audits
• Confirm compliance with company policies and procedures
• Foster a culture of continuous improvement and innovation
• Maintain client satisfaction through capable management
• Drive adherence to audit standards
• Encourage a proactive approach to risk management
  
  

What You Must Have

• Bachelor's Degree in Accounting
• 7 years of experience
• Professional accounting certification such as Certified Public Accountant is required
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Excelling in business services management
• Leading quality assurance initiatives
• Managing quality assurance functions effectively
• Conducting thorough audit testing
• Communicating audit findings effectively
• Implementing QA recommendations timely
• Internal Auditor or other certification preferred