AC Manila - AES SAP PP-QM Senior Associate

Job Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP supply chain and operations at PwC, you will specialise in providing consulting services for SAP supply chain and operations applications. You will analyse client needs, implement software solutions, and offer training and support for seamless integration and utilisation of SAP supply chain and operations applications. Working in this area, you will enable clients to optimise their supply chain processes, improve operational efficiency, and achieve their strategic objectives.

Job Description

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the SAP Supply Chain and Operations team you oversee a support ticketing queue with multiple open items, lead client status meetings, and manage the whole project lifecycle to confirm timely project delivery. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, developing a deeper understanding of the business context, and navigating increasingly complex situations to grow your personal brand and technical knowledge.

Responsibilities

• Overseeing a support ticketing queue with multiple open items
• Leading client status meetings to maintain clear communication
• Managing the entire project lifecycle for timely delivery
• Analyzing complex problems to find practical solutions
• Mentoring junior team members to foster their development
• Assuring elevated standards in deliverables
• Building and nurturing client relationships
• Expanding understanding of the business context
  
  

What You Must Have

• Bachelor's Degree
• 4 to 8 years of experience
• Oral and written proficiency in English necessary
  
  

What Sets You Apart

• SAP Certification on QM/PLM Module preferred
• Skilled in overseeing a support ticketing queue
• Leading client status meetings and extracting relevant metrics
• Handling client relationships and confirming communication
• Offering functional and/or technical subject matter knowledge
• Directing process redesign efforts
• Leading technical and test teams for implementation
• Assisting with change activities for business adoption
• Managing the whole project lifecycle for timely delivery
  
  

Additional Qualification

• Flexible to support different US time zones (2:00PM to 11:00PM / 3:00PM to 12AM / 4:00PM to 1:00AM / 5:00PM to 2:00AM)
• Amenable to work in BGC Taguig Metro Manila
  
  

Company Overview

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.