0365 Administrator - #135510

iScale Solutions


Date: 2 weeks ago
City: Manila, Metro Manila
Contract type: Full time
RESPONSIBILITIES:

  • Support, implement, monitor and set-up the 0365 environment, in respect of the Standards of the Group and of the Support Processes.
  • Second level of operational support for Worldwide Essilor and subs, including 0365 and SMTP
  • Automate tasks in scripting (Powershell, GAM, office scripts) to match with Business needs and improve the support, KPIs, workflows, and reporting
  • Coordinate with various parties for change request management operation.
  • Documents 0365 configuration and architecture, update/create Standard Operating Procedures, and brief team members and key users.
  • Participate in emerging projects, and act at the technical level and as the liaison for the rest of his/her department.
  • Pro-active in ensuring stability, response time, operational consistency and life cycle over the email System, while providing monthly reports on activity, quality and performance of these System Infrastructures.

Primary Technical abilities:

  • MS O365 functionality and Administration (e.g. Office, Sharepoint, Exchange, Lync, Teams)
  • Scripting skills (preferably Office scripting, powershell)
  • Basic Knowledge in DNS
  • Basic knowledge of Google G Suite functionality

Secondary Technical abilities:

  • Gsuite administration
  • Lumapps & AODOCS
  • Basic Knowledge in Active Directory
  • Basic Knowledge in Chromebook
  • Basic Knowledge in Chromebox for Meeting
  • Basic Knowledge in Microsoft Identity Manager

Requirements

Behavior abilities:

  • 1-3 years of experience in 0365 administration and troubleshooting.
  • 1 year of scripting preferably but not limited to office scripting or Powershell.
  • Self motivated, eager to learn and grow in the I.S. profession
  • Team player must be able to work with people within and outside of the IT department.
  • Customer service oriented
  • Willing to go on shifting schedule to achieve a 24x7 coverage for the team.
  • Excellent communication skills, verbal and written.
  • English speaking mandatory
  • French speaking nice to have
  • Ability to analyze and synthesize situations
  • Ability to Understand the business constraints
  • Dedication

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