Workforce Forecasting and Capacity Planning Analyst
Ubiquity
Date: 4 hours ago
City: Bacolod City
Contract type: Full time
The Responsibilities:
yiTNS6fO9d
- Manage the global seat allocation for agents
- Consolidation of data across all programs
- Analyzes gathered data and ensures utmost accuracy
- Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacity
- Assist WFM Planner on new program sizing
- Minimum 2 years of experience in MIS/WFM role with basic understanding of scheduling, forecasting and capacity planning
- Experience in extracting data from CMS and other reporting platforms
- Experience in automating task/reports that are manual to reduce cycle time and defects
- Advance user of G Suite Apps, Excel and other MS Office applications
- Knowledge in VBA, SQL, macros, linked data, pivot chart and visualization tools
- Experience in developing dashboards with useful visualization
- Must have a good attendance record
- Amenable to work onsite and graveyard shifts
- Excellent time management and prioritization skills
yiTNS6fO9d
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Team Leader
Ubiquity,
Bacolod City
2 days ago
The Team Leader is responsible for providing oversight of the day-to-day operations of assignedcustomer program(s) during a designated shift. This position will assist management with customerescalations and monitoring of critical processes. The Team Leader is responsible for coaching anddeveloping their assigned team. This position is responsible for providing the necessary tools andsupport for the team to perform its tasks and...
Store Supervisor/ Assistant Supervisor (Ayala Capitol Bacolod)
MR DIY Philippines,
Bacolod City
2 weeks ago
About the job Store Supervisor/ Assistant Supervisor (Ayala Capitol Bacolod)Qualifications Candidate must possess Bachelor's/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry. Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent....
RELATIONSHIP MANAGER ( BACOLOD CITY)
Bank of the Philippine Islands (BPI),
Bacolod City
3 weeks ago
The Private Wealth Relationship Manager is primarily accountable for managing the Private Wealth accounts/clients and growing the volume and revenue of his/her clients.Responsibilities Ensures adherence to the account’s agreement, investment guidelines, special instructions, internal policies and procedures, and existing banking circulars and trust rules and regulations Receives notices, instructions, communications, and supporting documents related to the account’s investment and administrative...
