Uniform Attendant

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 275 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.

The Role

The Uniform Attendant is responsible for the efficient management, issuance, maintenance, and control of all employee uniforms, ensuring that all colleagues are consistently presented in immaculate condition in line with Mandarin Oriental’s luxury standards.

This role plays an essential part in supporting the overall grooming and professional image of the hotel, ensuring uniforms are clean, well-maintained, properly fitted, and readily available at all times.

Key Responsibilities

Uniform Issuance & Control

• Issue uniforms to all hotel colleagues based on departmental entitlement and established policies.
• Maintain accurate records of uniform issuance, returns, and exchanges.
• Ensure proper tracking and accountability of uniforms at all times.
• Manage uniform lockers or distribution systems efficiently.
  
  

Cleaning, Maintenance & Quality Control

• Ensure all uniforms are cleaned, pressed, and presented to the highest standard.
• Inspect uniforms regularly for wear and tear, stains, or damage.
• Coordinate repairs, alterations, and replacements as required.
• Remove damaged or substandard uniforms from circulation.
  
  

Inventory Management

• Maintain accurate and up-to-date uniform inventory records.
• Conduct regular stock counts and audits.
• Monitor stock levels and report shortages or discrepancies.
• Coordinate with procurement or suppliers for replenishment of uniforms.
  
  

Laundry Operations Coordination

• Work closely with the Laundry team / Laundry Service Provider to ensure proper washing, drying, and pressing of uniforms.
• Monitor turnaround times to ensure timely availability of clean uniforms.
• Ensure proper handling of specialty fabrics and delicate garments.
• Maintain hygiene and sanitation standards throughout the process.
  
  

Service & Colleague Support

• Provide efficient, courteous, and professional service to all hotel colleagues.
• Assist employees with uniform fittings, exchanges, and special requests.
• Ensure all uniforms meet correct sizing and fit standards.
• Support enforcement of grooming and uniform standards.
  
  

Organization & Cleanliness

• Maintain cleanliness, orderliness, and organization of the uniform room at all times.
• Ensure uniforms are properly stored by department, size, and type.
• Follow proper storage methods to maintain garment quality.
  
  

Compliance & Safety

• Follow all health, safety, and hygiene regulations.
• Adhere to hotel policies and Mandarin Oriental standards.
• Ensure proper handling of chemicals, laundry equipment, and garments.
• Maintain confidentiality and accountability of issued items.
  
  

Qualifications & Experience

• High school diploma or equivalent preferred
• Previous experience in laundry operations or housekeeping is an advantage (luxury hotel experience preferred)
• Physically fit and able to handle repetitive tasks and stand for extended periods
• Basic English communication skills
• High attention to detail and quality standards.
• Basic record-keeping and inventory management ability.
• Positive attitude and willingness to learn
• Attention to detail and quality standards
• Reliability and consistency
• Teamwork and cooperation
• Time management and efficiency
• Strong work ethic
• Ability to follow instructions and procedures
  
  

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our Commitment To You

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  
  

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