Top Call Centers hiring for Customer Service Representative. Salary upto 25K-35K.

Recruitify_HR


Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Description

  • Provide exceptional customer service through various channels including phone, email, and chat.
  • Assist customers with inquiries, complaints, and support regarding products and services.
  • Document and track customer interactions and troubleshooting steps in the CRM system.
  • Collaborate with team members to improve customer service processes and share feedback.
  • Maintain a positive and professional demeanor in all customer interactions.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 510 years of relevant experience in customer service.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Responsibilities and Duties: Ability to resolve customer issues efficiently and effectively.
  • Qualities and Traits: Empathetic, patient, and detail-oriented.
  • Working Conditions: Comfortable working in a fast-paced environment.

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