Top Call Centers hiring for Customer Service Representative. Salary upto 25K-35K.
Recruitify_HR
Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Description
- Provide exceptional customer service through various channels including phone, email, and chat.
- Assist customers with inquiries, complaints, and support regarding products and services.
- Document and track customer interactions and troubleshooting steps in the CRM system.
- Collaborate with team members to improve customer service processes and share feedback.
- Maintain a positive and professional demeanor in all customer interactions.
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 510 years of relevant experience in customer service.
- Skills and Competencies: Strong communication and interpersonal skills.
- Responsibilities and Duties: Ability to resolve customer issues efficiently and effectively.
- Qualities and Traits: Empathetic, patient, and detail-oriented.
- Working Conditions: Comfortable working in a fast-paced environment.
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