Service Associate

RCBC


Date: 4 hours ago
City: Remote
Contract type: Full time
Remote
Job Summary

  • Provides competent, timely and error-free over-the-counter services to customers in the Business Center. Ensures compliance with internal policies, Banko Sentral ng Pilipinas ( BSP )/ Anti-Money Laundering Act ( AMLA ) regulations and other external regulatory rules. Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures. Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.

How will you contribute?

  • Performs tellering, new accounts related functions, other over-the-counter functions and back room functions as required in the Branch Operations Manual, and in accordance with Bank policies and other regulatory bodies.
  • Supports the Service Manager (SM) in achieving the Business Center service standards by providing excellent service, fast turnaround time and error free processing for total client satisfaction
  • Attends and resolves in a quick and efficient manner customer queries and complaints including the resolution of complex complaints that cannot be resolved while clients wait.

What will make you successful?

  • Graduate of 4 or more year course. A degree in a business or service industry oriented course will be an advantage.
  • Ideally with one (1) year experience in Branch Operations-related work. But Fresh Graduates are welcome to apply.
  • Willing to render overtime as needed
  • Willing to be rotated and/or cross posted to other branches in compliance with the bank's control and service requirements.
  • Acts with sense of urgency and service oriented

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Canvasser

SABPPTECH SERVICES INCORPORATED, Remote
2 days ago
ResponsibilitiesSource and canvass suppliers, materials, equipment, and services.Request and compare quotations from multiple suppliers.Prepare price comparison sheets and supplier evaluations.Coordinate with suppliers regarding product specifications, delivery schedules, and payment terms.Monitor market prices and identify cost-saving opportunities.Maintain supplier database and records.Assist in purchasing activities as needed.QualificationsGraduate of any Business, Engineering, or related course.Experience in canvassing, procurement, purchasing, or administrative work is...

BRAND STRATEGY OFFICER

Bank of the Philippine Islands (BPI), Remote
1 week ago
The Brand Strategy Officer is mainly responsible for the implementation of the differentiated BPI brand and its impact on the brand and communications architectures.Core Responsibilities Coordinates regular brand audits and research on current market trends and predicting future trends that might affect the BPI brand Analyzes market data, customer feedback and survey responses to review and update the BPI CVP...

Business Development Officer - Site Acquisition

MR DIY Philippines, Remote
2 weeks ago
About The Job Business Development Officer - Site AcquisitionA Business Development Officer specializing in site acquisition plays a crucial role in managing relationships with key clients and stakeholders involved in the acquisition of sites for various expansion projects of MR DIY Philippines.ResponsibilitiesClient Relationship Management: Develop and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded...