Sales Support Specialist

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

Xerox Corporation is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Sales Support Specialist to support the greater area.

As a Sales Support Specialist, you will expand and retains our customer base through account visits, competitive system identification and equipment demonstrations and training, while assisting our sales team members maximize productivity.

Benefits We Offer:

• Competitive compensation
• Comprehensive benefits offerings (including medical, dental, vision, life insurance)
• Retirement Plan - 401k
• Paid holidays, personal choice days, and paid time off
• A culture that offers flexibility and a healthy work-life balance
  
  

What You Will Do:

• Serve as the main point of contact for service and billing escalations, customer liaison.
• Assist sale team members with order processing, database management and proposal (RFP, RFI and SOW) writing.
• In support of sales team members attend meetings with clients and prospects.
• Build and maintain a working relationship with heads of departments.
• Function as a technology consultant, conduct customer walkthroughs mapping equipment locations, assessing department needs and environments as well as making device recommendations.
• Oversee delivery, installation, and training end-users on equipment.
• Demonstrate empathy and understanding of customer concerns.
• Strategize with sales and service on account situation and action plan; generate sales leads.
• Serves a liaison between customer, sales and service.
• Occasional local travel.
  
  

What You Need to Succeed:

• Proficiency using MS Office Suite (PowerPoint, Word, Excel and Outlook)
• Excellent communication (oral, written and presentation skills)
• Personal drive and internal motivation toward high achievement
• Ability to work collaboratively and effectively in a team-oriented environment
• Ability to influence, negotiate and gain commitment at all organizational levels
• Bachelor’s and/or associate degree in business or another related field preferred
  
  

How We Set You Up for Success:

• Hands-on training of Xerox solutions and all aspects of the sales support specialist role and responsibilities
• Job shadowing to thoroughly prepare you
• Ongoing career development training
  
  

With Our Technology, Build Your Future at Xerox. Apply Now!