Roving Teller

UnionBank of the Philippines


Date: 2 weeks ago
City: San Pedro
Contract type: Full time
Company: Union Bank of the Philippines

Position: Roving Teller

Office Location: San Pedro San Pedro (Branch)

Job Summary: The Roving Teller responsible in the following functions such as Deposit Pick-up and Cash Delivery to/from Clients, Branches, and Cash Centers, including Off-site ATM Cash Loading and BSP Servicing.

Duties And Responsibilities

  • Performs Deposit Pick-up and Cash Delivery Servicing
  • a. Assists in assessing serviceability of location of client requiring the service; facilitates and submits Client Vicinity Assessment Form after the initial service is made;
  • b. Picks-up and delivers cash only to authorized representative of client/branch/cash center;
  • c. Ensures that cash picked-up from clients and branches tallies with transaction media (i. e. Deposit Slip, Summary of Client Servicing, Cash Account Slip, etc.);
  • d. Ensures that all Validated Deposit Slips (VDS) are turned over to clients on the next pick-up schedule
  • e. Ensures complete turn-over of duffle and/or coin bags to clients/branches/cash centers
  • Performs BSP Deposit, Verification and Withdrawal
  • a. Ensures complete identification and access to BSP are secured prior performing BSP transactions; observes updating of BSP access periodically;
  • b. Retrieves and bundle counts pack of cash for deposit from cash center/servicing branch and places it in BSP deposit plastic/container; ensures marks of cash deposit type readied for actual depositing to BSP; acknowledges receipt of cash on transaction media;
  • c. Receives and acknowledges transaction media from BSP for future reference on deposit verification;
  • d. Serves as witness in actual cash deposit verification (detailed/piece-counting) in BSP;
  • e. Receives and acknowledges cash deposit media for bank’s accounting and booking reference;
  • f. Proceeds to BSP for actual retrieval of cash withdrawal upon instruction of cash center/servicing branch officer; ensures proof of BSP withdrawal is at hand;
  • Performs Off-site ATM Cash Loading, Servicing and Troubleshooting
  • a. Serves as main key and/or vault combination custodian (with dual control);
  • b. Assists in cash preparation for ATM loading from cash center/servicing branch and places it in designated duffel bag and/or ATM cassettes per denomination;
  • c. Ensures duffel bags and/or ATM cassettes are sealed under lock and keys;
  • d. Proceeds to Off-site ATMs and performs cash loading and balancing together with Cash Center/BSU Team Head/Servicing Branch Officer;
  • e. Ensures duffel bags, access keys and vault combination are secured while in transit
  • Ensures that all duffel bags are in good condition and that free of tamper;
  • Ensures completeness of transaction media and the actual cash picked up and/or delivered to/from client/branch/cash center, including Off-Site ATM and BSP servicing;
  • Ensures that loaded duffel bags are kept inside the armored truck vault;
  • Ensures that the armored truck vault combinations are engaged and remained locked while in transit;
  • Ensures real time reporting of location with the use of bank issued communication device;
  • Observes servicing time and travel time to/from client/branch/cash center/Offsite ATM/BSP;
  • Timely submission of daily Trip Monitoring Sheet (TMS) report and ensures its completeness and accuracy;
  • Prepares reports required by the cash center
  • Suggests process improvements and participates in the implementation to maintain effective and efficient operations
  • Prepares Incident Report as needed
  • Participates with other units to maintain sustainability of operations. (e. g. Weekend/Holiday Servicing etc.)
  • Attends to necessary training program to help address functional gaps
  • Complies with internal and external policies and procedures
  • Ensures proper upkeep of unit’s premises and safekeeping of assigned office equipment
  • Performs other task and related to function that may be assigned from time to time.

Required Skills: Accountability, Adaptability, Analytical, Good Communication Skills, Critical thinking, Teamwork, Willingness to learn

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