Receptionist

DigiPlus Interactive Corp


Date: 5 hours ago
City: Taguig
Contract type: Full time
  • Key Responsibilities
  • Front Desk Management
  • Greet and assist all visitors in a professional and friendly manner
  • Handle incoming calls, emails, and inquiries efficiently
  • Maintain visitor logs and ensure proper registration procedures
  • Coordinate visitor access and security clearance
  • Administrative Support
  • Manage meeting room bookings and ensure readiness
  • Receive, sort, and distribute mail and deliveries
  • Support basic documentation and filing tasks
  • Assist in office coordination and daily operations
  • Office Coordination
  • Liaise with internal teams (Admin, Security, Housekeeping) for smooth operations
  • Monitor reception area cleanliness and organization
  • Ensure all front desk supplies are well-stocked
  • Customer Service
  • Provide accurate information to employees and visitors
  • Handle complaints or concerns professionally and escalate when necessary
  • Key Results Area (KRAs)
  • Ensure professional front desk operations by welcoming visitors, managing registrations, and maintaining a positive first impression at all times.
  • Handle incoming calls, emails, and inquiries efficiently, ensuring accurate message taking and timely communication to relevant parties.
  • Coordinate meeting room bookings and ensure rooms are properly prepared, clean, and ready for use.
  • Manage incoming and outgoing mail, deliveries, and documents, ensuring accurate recording and timely distribution.
  • Maintain an organized, clean, and presentable reception area at all times, coordinating with housekeeping and security when necessary.
  • Ensure proper visitor access control by following company security procedures and coordinating with building administration when required.
  • Maintain accurate records and documentation, including visitor logs, delivery records, and administrative tracking systems.
  • Provide administrative support for daily office operations and assist with ad hoc tasks as assigned by the Admin team.
  • Ensure compliance with company policies, SOPs, and service standards in all front desk and administrative activities.
  • Demonstrate strong customer service, professionalism, and adaptability in handling various situations, including high visitor volume and urgent requests.
  • 3. Qualifications and Experience
  • Bachelors degree in Business Administration or related field (preferred)
  • At least 12 years of experience in receptionist / admin role
  • Strong communication and interpersonal skills
  • Presentable, professional appearance
  • Key Competencies and Skills
  • Excellent customer service mindset
  • Strong organizational skills
  • Multitasking and time management
  • Attention to detail

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