Project Delivery Manager

· End-to-end Project Management responsibilities including development and management of project plans, issue management, change control management, resource and budget management, knowledge transfer, publishing recurring status reports, overseeing the creation and sign-off of deliverables.

· Overall management of specific client engagements, including the day-to-day management of all resources assigned to the project and the management of the client relationship at the project level.

· Oversee the assessment, discovery, design, configuration, training and deployment of service engagements for our clients

· Define and manage overall project goals and success criteria, and work with customers on the definition and execution of overall project plan

· Effectively communicate plans, progress and status/updates to both internal staff and customer.

· Review and approve project team’s time and expense reports

· Periodically report to management team on targets, status of projects, resource requirements

· Coordinate with operations team on administrative requirements (eg invoicing, procurement, etc)

· Provide leadership and mentoring to project team members and conduct performance reviews as applicable