Product Specialist
PLDT
Date: 6 hours ago
City: Makati City
Contract type: Full time
Education
Qualifications
Minimum Requirements
Product Management
Qualifications
Minimum Requirements
- 2 to 5years work experience on product management/ marketing
- With a creative mind-set yet process-oriented in approach
- Highly collaborative with adrive for excellence and attention to detail
- Capable of representing the brand with both external and internal partners
- Effective communicator in both speaking and writing
- Well-oriented with revenue computations
- Proficient with Office 365 apps, includingPower Point, Excel and Word (as theseare mostly used for day-to-day tasks)
Product Management
- Receiving, evaluating, facilitating and/or coordinating customer inquiries, complaints on non-receipt of bills, disputes and requests (for copies of bills, historical and A/R related records), enrollment in Digital Bills Delivery-eSOA , special billing instructions ,monitoring of extended payment arrangement and initiating personal visit and meeting, as may be necessary, with clients to ensure prompt processing of payments prior to monthâ€s bill run.
- Performing Treatment list analysis via payment reminder, follow up overdue invoices to client, sending dunning letters if they exceeded on their credit terms and recommend service disruption such as reschedule /inclusion / exclusion / suspension from auto-treatment.
- Handling evaluation and resolution of any pendingBilling issuesthat may result to operational or revenue adjustments to preclude any settlement delays.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Accounts Specialist - Corporate Banking
RCBC,
Makati City
3 weeks ago
Job SummaryThe Account Specialist position offers an excellent opportunity to prepare for a successful career as a Relationship Manager. This role is ideal for developing skills in client engagement and account management and contributing to delivering comprehensive financial solutions. Why become an Account Specialist?Receive mentoring from an experienced Relationship Manager and gain insights into client servicing, transaction coordination, and working...
Financial Controller (UK Accounting)
RunRemote,
Makati City
3 weeks ago
Looking for candidates from the Philippines Position: UK Financial ControllerWork hours: 9:00 AM - 5:30 PM UK TimeCompensation range: USD 1,600 - 1,800/monthAt RunRemote our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just to name a few. All...
Customer Care Head (Contact Center)
Security Bank Corporation,
Makati City
3 weeks ago
AboutAbout the Role As the Customer Care Head under the Contact Center Channel Division, you will be responsible for the overall leadership and management of the Customer Care Department. This includes overseeing the effective handling of escalated customer complaints across the Bank’s products and services—such as cards, loans, investments, and its subsidiaries—while ensuring that the team consistently operates within established...
