Procurement Analyst

The Procurement Analyst (Line 1B) plays a key role in supporting Manulife’s first line of defense by ensuring effective governance, risk management, and control over third-party vendor relationships. This position offers the opportunity to work closely with global stakeholders, particularly in North America, to manage vendor risk and ensure compliance with regulatory and internal standards. The role contributes directly to safeguarding the organization’s operations and reputation through strong risk monitoring, reporting, and remediation practices. Successful candidates will gain exposure to enterprise risk frameworks, procurement systems, and cross-functional collaboration in a global setting.

Position Responsibilities:

• Support day-to-day management, monitoring, and reporting of third-party risks within Procurement (Line 1B)
• Conduct risk identification and assessment activities, including evaluating likelihood and impact of vendor-related risks
• Monitor and report risk metrics, ensuring timely escalation and follow-through on deviations and issues
• Perform control testing, audits, and documentation reviews to validate compliance and effectiveness of risk controls
• Collect, validate, and maintain procurement data to ensure completeness and accuracy of key system inputs
• Generate monthly procurement and risk reports using system data and support data analysis activities
• Track documentation completeness and coordinate with stakeholders to close gaps and outstanding requirements
• Maintain logs of submissions and ensure proper record-keeping of procurement documentation
• Collaborate with global Procurement and Risk teams on projects, deliverables, and process improvements
• Participate in MBPS activities and support additional Line 1B business needs as required

Required Qualifications:

• 3+ years of experience in vendor management, third-party risk management, operational or enterprise risk, procurement, contracts, or internal audit
• Strong governance, audit, and compliance background with knowledge of risk and control frameworks
• Experience working in a professional, corporate environment with exposure to global stakeholders
• Strong proficiency in MS Excel, Word, Access, and SharePoint
• Excellent written and verbal communication skills with strong attention to detail
• Proven ability to manage multiple priorities and meet deadlines with minimal supervision
• Strong analytical, problem-solving, and decision-making skills
• Demonstrated teamwork, stakeholder management, and service-oriented mindset
• Willingness to work North America shift (8:00 PM – 5:00 AM PHT) with flexibility as needed

Preferred Qualifications:

• Experience working within a global financial services or insurance organization
• Familiarity with procurement systems and contract lifecycle management tools
• Experience in conducting audits, control testing, or compliance reviews
• Knowledge of third-party risk frameworks and regulatory requirements
• Exposure to data analysis, reporting dashboards, or process improvement initiatives

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] .

Working Arrangement