Operations Coordinator

Here’s the difference you’ll make

Responsible for ensuring that all inbound cargoes will be unloaded while outbound cargoes will be loaded to vessel. In charge of Checking, Accepting & Releasing of Inbound or Outbound Cargoes at On-dock & Off-Dock Cy. Validates issued D.O, Inspect container & document its condition in the EIR prior release. Inspect & release good & appropriate containers base on the requirement of shippers prior stuffing or Empty release. Execute operations base on the safety standards, Policies & Procedures set by the company.

On Dock

What you’ll do

• To represent berthing meeting in the absence of Ops Supervisor
• Conduct & submit inventory of container & chassis present at port.
• To coordinate with Handling Operators for Vessel ATA & volume of cargoes for their manpower deployment.
• To coordinate with Pilot, Tugboat operators & Fresh water supplier for the requirement of the arriving vessel.
• To check, measure, document & accept shipside cargoes like RC, LCL & other cargoes directly stuffed at port.
• To coordinate with the Handling Operator for the available space of RC's & stacking area for inbound cargoes.
• To ensure pre mounting of Outbound Cargoes prior arrival of vessel.
• To conduct physical inventory of outbound Cargoes if indeed in yard prior vessel arrival. Closely coordinates with Off Dock coordinators if other cargoes are not yet in yard.
• To conduct toolbox meeting with Vessel Checkers prior operations starts.
• To ensure unloading of Inbound Cargoes based on ICR while ensure loading of Outbound Cargoes based on Load list.
• Regularly coordinates with vessel checker for any operational constraints that may affect Productivity of operation.
• To release Inbound Cargoes that are directly catch or pulled-out at Port.
• To Facilitate transfer of all inbound containers to off dock CY. To check actual condition of container & document to EIR.
• To ensure that inbound and outbound containers are cleared from the pier apron and assigned marshalling area within allowable free time.
• To prepare & submit reports VAR to required recipients (SMS & Email).
• Tags actual loaded cargoes in the system.
• Perform & execute operations based on the Safety standard set by the company
• Prepares incident report for any untoward incidents or beyond normal process that may happen during & after operations.
• Performs other duties that maybe assigned by immediate leader.
  
  

Off Dock

• To release good condition & appropriate containers base on shipper’s requirement prior stuffing of cargo or Empty release for pick-up.
• To check & document in EIR the condition of all containers coming in & out in the CY. Prepare IR for any damages found & submit to Surveyor or Ops Supervisor for proper investigation & charging
• To Facilitate transfer of all outbound cargoes to on dock/Port base on advance or final load list.
• Validate details of D.O versus the actual container including the seal prior release of Inbound Cargo. In case of discrepancy, ensure to coordinate with FDT/CIC for revalidation.
• Check & inspect empty returned containers for any damages & trash. Document in the EIR its actual condition. Prepare IR for any damages found & submit to Surveyor or Ops Supervisor for proper investigation & charging.
• Check & receive laden outbound cargoes from shipper, validate documents like PBL versus the actual container including the seal. Document its condition in the EIR. In case of damages, prepare IR & submit to surveyor or Ops Supervisor for proper investigation & proper charging.
• Perform and submit daily inventory report of container & chassis present in CY.
• To locate containers in the CY that are subject for releasing or stripping.
• To instruct CHEO on the placement of Containers coming in the Cy base on the given CY lay-out.
• To instruct CHEO of the containers that are subject for mounting to Trucks.
• Prepares incident report for any untoward incidents or beyond normal process that may happen during & after operations.
• Perform & execute operations based on the Safety standard set by the company
• Performs other duties that maybe assigned by immediate leader.
  
  

You’ll thrive in this role if you

Educational Background

• Graduate of any Bachelor’s Degree
  
  

Professional Experience

• Experience in shipping, freight forwarding, logistics, transportation, or supply chain operations is an advantage.
• Experience in coordinating daily operations, customer service, documentation, and shipment monitoring is preferred.
  
  

Competencies, Skills, Knowledge And Abilities

• Leadership Competencies
• Strong interpersonal and teamwork skills.
• Ability to coordinate effectively with cross-functional teams
• Good problem-solving and decision-making ability.
• Strong sense of accountability and ownership of assigned tasks.
• Ability to work independently with minimal supervision.
• Adaptability and flexibility in a fast-paced operational environment.
• Technical Competencies
• Knowledge of freight forwarding, shipping, transportation, and logistics processes.
• Understanding freight documentation and requirements.
• Knowledge of cargo handling
• Familiarity with bills of lading, delivery orders, manifests and other logistics documentation.
• Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook
• Experience using Poseidon System or similar logistics platforms is an advantage.
• Strong organizational, planning, and time-management skills.
• Strong customer service orientation and ability to handle client inquiries and concerns professionally.
• Ability to multitask and prioritize workload in a fast-paced logistics environment.
• Working knowledge of regulatory, safety, and compliance requirements related to freight operations
  
  

What’s In It For You at 2GO?

Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.