Operations Coordinator

Here’s the difference you’ll make

You are to monitor daily the KPI performance of Central Luzon Agents (10 Delivery Agents Station) including their billing for payment.

What You’ll Do

• Daily monitoring of shipment arrival from Linehaul, sorting, fleet planning and scanning out for delivery to courier using Far Eye system of agents.
• Daily monitoring of any discrepancies, irregularity, preparation of Incident Report for any risk of potential claims, penalties, charges etc reported by agents
• Daily monitoring of pending undelivered, unclaimed or unwithdrawn shipment pending at agents’ facility
• Daily monitoring of submission of POD's, Sales Invoices, Delivery Receipts, Acknowledgement Receipts, Cheques and all with required billing Forwarding Accounts from agents
• Daily monitoring of submission of Fleet Report for KPI's delivery performance and remittance performance monitoring from agents
• Daily monitoring of 100% scanning, updating, encoding in Far Eye system of agents.
• Weekly and Monthly submission of Accrual data per Revenue Code with Cost for finance submission from agents
• Review and audit all billing invoices submitted by agents’ prior approval in fusion
• Daily monitoring of collection of all cheque and cash remittances from from agents
• Daily reporting and submission of validation for Undelivered & Un-updated, Unbilled, Unreturned documents, and Unremitted COD/Cheques & Unremitted PP/FC with and Without OR from agents
• Sanitize/Audit Office supplies request from agents
• Monitor strict implementation on ice gel replacement process for all Forwarding account with ice gel replacement procedure from agents.
• Zero Claims monitoring for agents
• And other task assigns by Supervisor, Ops Manager and Senior Manager
  
  

You’ll thrive in this role if you

Educational Background

College Graduate

Professional Experience

• At least 1 to 2years experience in Forwarding Logistics
• Know how in using Far Eye system is a plus
  
  

Competencies, Skills, Knowledge And Abilities

Leadership Competencies

• Analytical Thinking and Decision-Making
• Innovation
• Financial & Numerical Aptitude
  
  

Technical Competencies

• Operations - Planning, Prioritizing and Maintaining Focus
• Communication & Resilience
• Customer Focus
• Continuous Improvement
• Practical Learning
  
  

What’s In It For You at 2GO?

Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being