Operations Analyst

Operations Analyst (Up to ₱20K | Onsite | FREE AI Certification)

Cebu City | On-site (IT Park) | Night Shift (Rotating 8:00 PM, 11:00 PM, or 2:00 AM PH Time)

You own the accuracy and consistency of high-volume visual data and operational tasks that drive a client’s daily workflow. Your primary responsibility is the meticulous review of thousands of photographs daily, identifying specific items based on rigorous technical requirements and instructions.

This is not a creative or flexible-task role. You operate within high-volume queues, managing defined subtasks and customer correspondence where speed and precision are equally weighted. Best suited for professionals who find satisfaction in repetitive, detailed work, value long-term stability over job-hopping, and prefer a structured environment with clear delivery standards.

You're Likley a Strong Fit If You Have

• Experience in operations, data processing, quality control, or a related support role; open to Fresh Graduates
• Strong attention to detail with the ability to follow defined steps and SOPs consistently
• Comfort handling repetitive, deadline-driven tasks with minimal supervision
• Absolute willingness to work onsite in Cebu IT Park and rotate through night shift schedules starting at 8:00 PM, 11:00 PM, or 2:00 AM.
• A desire for long-term career stability and a track record that does not reflect frequent job-hopping.

Strong Signals

• Previous experience in a BPO or shared services environment.
• Background in Quality Control or high-volume data validation.
• Local residency in or near Cebu City for easy onsite access.

Responsibility Pillars

Visual Data & Quality Control

You own the integrity of the database by ensuring every photograph reviewed meets the client’s exact identification requirements.

• Review thousands of photographs daily for specific major and minor items.
• Apply strict guidelines and templates to every identification task.
• Execute app data QC, back-filling, and photo migration projects.

Queue & Task Management

You ensure the engine of the operation never stalls by clearing all assigned deliverables before the end of your shift.

• Clear the task queue daily including all related subtasks.
• Follow established guides to ensure correct deliverable formatting.
• Complete listing reviews and referral initiation processes on time.

Client Correspondence

You maintain the professional bridge between the operation and the customer through prompt, accurate communication.

• Respond to customer emails, calls, and texts within the response matrix.
• Ensure zero outstanding communications at the end of the business day.
• Assist with marketing research and the circulation of reporting materials.

About The Client

A U.S.-based furniture rental and staging organization supports real estate and relocation markets through high-volume inventory management and logistical coordination. Known for long-term operational stability and rigorous quality standards, offshore teams operate with defined queues, documented workflows, and predictable review cycles.

What This Role Gives You

Benefits of GOTEAM

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• ₱1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• ₱10,000 referral bonus
• Monthly gratitude events, team dinners, and leadership talks

Your Family’s Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

OUR HIRING PROCESS

What Happens After You Click “Apply”

When you click “Apply,” you’ll be taken to Multiplai Interview Room.

Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.

What you’ll need:

• Stable internet connection
• Desktop or laptop
• Headset

You’ll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.

Go Beyond Employment: Build a Future-Proof Career

We’re calling on 100,000 Filipino professionals to lead the AI revolution.

Get Your FREE AI Certification

Join Project 100K – AI Certification for the Philippines, powered by GoTeam.

Equip yourself with global-ready skills — 100% free.

Claim your spot now: Project 100K – AI Certification for the Philippines