Operations Analyst
takepayments Limited
Date: 2 weeks ago
City: Quezon City
Contract type: Full time
Description
What you’ll do here: (Job functions)
What you’ll do here: (Job functions)
- Utilize utility billing and expense technology platforms to produce monthly, on-time, accurate resident bills for our clients.
- Ensure we have all of the necessary inputs for the billing process to ensure maximum revenue recoupment for the client.
- Review and analyze outputs to the billing process and collaborate with our clients to finalize and process monthly utility statements for their residents.
- Review variance reports, datasets, and research explanations to ensure the accuracy and consistency of billing practices and results.
- Collaborate across the Zego Utility Team to ensure properties are moved efficiently through the billing process.
- Partner with your clients and internal departments to provide timely prebills to receive approvals that meet billing timelines and quality standards.
- Obtain expert knowledge of our software platforms.
- Detail Oriented
- Ability to Meet Deadlines
- Good with numbers and analysis
- Desire to work in a fast-paced technology company with significant growth potential for high-performance
- Ability to learn and retain utility billing concepts.
- Client-facing customer service experience is a plus.
- Passion for providing an outstanding client experience.
- Strong attention to detail; an eye for spotting potential issues before they become issues requiring critical thinking.
- Analytical approach to problem-solving.
- Excellent written and verbal communication skills.
- Comfortable learning new software and technology platforms.
- Ability and desire to consult with clients regularly.
- Availability to work overtime as needed.
- Job Requirements:
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