Operations Analyst

takepayments Limited


Date: 2 hours ago
City: Quezon City
Contract type: Full time
Description

 What you’ll do here: (Job functions)

  • Utilize utility billing and expense technology platforms to produce monthly, on-time, accurate resident bills for our clients.
  • Ensure we have all of the necessary inputs for the billing process to ensure maximum revenue recoupment for the client.
  • Review and analyze outputs to the billing process and collaborate with our clients to finalize and process monthly utility statements for their residents.
  • Review variance reports, datasets, and research explanations to ensure the accuracy and consistency of billing practices and results.
  • Collaborate across the Zego Utility Team to ensure properties are moved efficiently through the billing process.
  • Partner with your clients and internal departments to provide timely prebills to receive approvals that meet billing timelines and quality standards.
  • Obtain expert knowledge of our software platforms.

About you: (Qualifications)

  • Detail Oriented
  • Ability to Meet Deadlines
  • Good with numbers and analysis
  • Desire to work in a fast-paced technology company with significant growth potential for high-performance
  • Ability to learn and retain utility billing concepts.
  • Client-facing customer service experience is a plus.
  • Passion for providing an outstanding client experience.
  • Strong attention to detail; an eye for spotting potential issues before they become issues requiring critical thinking.
  • Analytical approach to problem-solving.
  • Excellent written and verbal communication skills.
  • Comfortable learning new software and technology platforms.
  • Ability and desire to consult with clients regularly.
  • Availability to work overtime as needed.
  • Job Requirements:

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