OpCo CI Manager

POSITION TITLE: OPCO CONTINUOUS IMPROVEMENT MANAGER

REPORTING TO: Senior Manager, OpCo Continuous Improvement, Transformation Hub

LOCATION: Cebu, Philippines

Summary Description:

The DBS OpCo Continuous Improvement (CI) Manager is an execution‑focused role responsible for driving the delivery of prioritized improvement initiatives in partnership with Operating Companies (OpCos). The CI Manager provides disciplined execution leadership by establishing structure, sustaining momentum, and maintaining transparency across complex, cross‑functional initiatives
This role is accountable for how work moves forward—ensuring execution discipline, early visibility to risk, and timely decision‑making—rather than owning business outcomes or solution design. The CI Manager plays a critical role in enabling OpCos to translate priorities into action by providing structure, discipline, and transparency where execution complexity and resource constraints exist

Essential Responsibilities

The CI Manager is accountable for:

• Owning execution of assigned OpCo initiatives and oversight of related projects through governance, influence, and disciplined execution management
• Establishing and sustaining execution cadence, governance, and momentum
• Proactively identifying risks, dependencies, and misalignment
• Escalating issues early with clear impact and recommended paths forward
• Manages multiple global stakeholders and collaborates towards tangible results
• Driving decisions and managing cross‑functional dependencies
• Coordinating execution across DBS, IT, and OpCo stakeholders
• Maintaining clear linkage between execution activity and intended business value

Qualifications

• Bachelor’s degree in Accounting, Finance, Engineering, Operations, Supply Chain, Analytics, or a related field that supports analytical, financial, and operational problem‑solving
• 7+ years of professional experience, with increasing responsibility and demonstrated accountability for outcomes
• 3–5+ years leading continuous improvement, operational excellence, or transformation initiatives

• Demonstrated experience:

• • Owning end‑to‑end improvement initiatives (from problem definition through sustained results)
  • Working cross‑functionally in matrixed environments
  • Driving change and adoption without direct authority
  • Translating strategic objectives into executable work at the operational level

• Lean, Six Sigma, or other continuous improvement training (Yellow/Green/Black Belt or equivalent) preferred
• Project or change management training (e.g., PMP, Prosci, equivalent) preferred
• Demonstrates clear, structured communication; a strong results orientation; and the ability to build effective working relationships across functions and levels

Preferred Qualifications

Successful candidates typically demonstrate:

• Experience driving execution without direct authority (matrix or cross-functional environment)
• Comfort escalating risk, misalignment, and stalled work
• Exceptional negotiation, conflict resolution, and interpersonal communication skills
• Ability to sustain momentum in complex, cross‑functional environments
• Strong judgment in balancing transparency, relationships, and execution discipline
• Experience working across global business and technology stakeholders
• Strong preference for experience in Finance and Accounting business processes, BPOs, or global business/shared service centers
• Self-directed, positive, motivated and ethical role model able to work with minimal supervision
• Demonstrated ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Experience prioritizing and multi-task in a fast paced environment
• Experience maintaining a professional demeanor at all times with suppliers, internal customers and coworkers; fully observe Dover’s Code of Ethical Conduct, Employee Handbook “Personal Conduct of Employees” policies and ISO Quality System Standards

COMPANY OVERVIEW

Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. DBS is accountable for delivering selected transactional services in Accounting and Finance to the entire organization. With locations in Cebu, Philippines; Suzhou China; and Bucharest, Romania, DBS centers operate across the globe to maximize service to our operating companies (OpCos)
Dover Corporation deliver’s innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Products, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve

Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.”