Ocean Operations Manager, Luzon

Maersk


Date: 2 weeks ago
City: Pasay
Contract type: Full time

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

The Ocean Operations Manager, Luzon is responsible for leading port, vessel, and cargo operations across Luzon, with primary accountability for operational excellence in port and vessel operations, as well as building and developing a high-performing operations team. The role drives safe, compliant, cost-effective, and efficient operations while fostering strong stakeholder relationships and a culture of continuous improvement.

We offer

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Key responsibilities

Port & Vessel Operations

  • Lead and oversee port operations, vessel calls, and husbandry activities across Luzon.

  • Ensure timely vessel berthing coordination, operational readiness, and efficient vessel turnaround.

  • Direct the team in managing operational risks, resource planning, and issue resolution to maintain service reliability and operational excellence.

  • Establish and continuously improve operational processes, standards, and controls to ensure compliance with company, port, terminal, and regulatory requirements.

  • Build and maintain strong working relationships with terminals, port authorities, government agencies, and operational service providers.

Leadership & Team Development

  • Lead, coach, and develop a team of operations professionals, fostering a high-performance and collaborative culture.

  • Drive employee engagement, capability development, succession planning, and talent growth within the team.

  • Promote accountability, professionalism, integrity, and ownership in day-to-day operations and decision-making.

  • Champion continuous improvement and encourage a proactive, solution-oriented mindset across the function.

  • Reinforce Maersk values, company policies, and operational excellence standards.

Cargo Operations & Execution

  • Oversee cargo execution, including DG, OOG, and Reefer cargo, ensuring compliance with operational and regulatory requirements.

  • Drive process improvements, operational efficiency, container visibility, and service performance across ports and service providers.

  • Monitor cargo-related risks and ensure timely resolution of operational issues.

Cost Management & Stakeholder Engagement

  • Drive cost-conscious operations while maintaining service quality and compliance.

  • Review operational costs, vendor performance, and service agreements to identify efficiency opportunities.

  • Foster strong cross-functional collaboration and provide timely operational updates, recommendations, and escalation support.

  • Maintain effective relationships with internal stakeholders, external service providers, regulatory bodies, and industry partners.

We’re looking for

  • Around 5–8 years of experience in vessel operations, port or terminal operations, shipping agencies, ocean logistics, or related functions.

  • Proven experience leading teams and managing day-to-day operational activities in a fast-paced environment.

  • Strong understanding of shipping, cargo operations, vessel husbandry, and operational compliance requirements.

  • Experience working with port authorities, government agencies, terminals, and external service providers.

  • Strong stakeholder management skills with the ability to influence and collaborate across functions and organizational levels.

  • Excellent verbal and written communication skills in English and Filipino.

  • Able to work independently, prioritize effectively, and manage multiple operational issues simultaneously.

  • Results-oriented with strong problem-solving skills, attention to detail, and a continuous improvement mindset.

  • Demonstrates a high level of professionalism, integrity, accountability, and ethical conduct in all interactions and decision-making.

  • Comfortable operating in a dynamic environment and available for operational escalations when required. This role operates on regular business hours and may require 24/7 on-call support for critical operational matters.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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