IT Manager

BiyaheKo.ph


Date: 2 weeks ago
City: Makati City
Contract type: Full time
Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
  • Minimum of 5 years of relevant IT experience, with at least 23 years in a managerial or supervisory role.
  • Experience in the travel, tourism, or hospitality industry is an advantage.
  • Strong knowledge of Windows Server, Microsoft 365, Active Directory, networking, cloud computing, virtualization, and cybersecurity.

Key Responsibilities

  • Oversee and maintain the company's entire IT infrastructure, including servers, computers, networks, internet connectivity, and cloud services.
  • Ensure maximum uptime, security, and performance of all business systems.
  • Supervise the installation, configuration, maintenance, and upgrading of hardware and software.
  • Administer Microsoft 365, company email accounts, user access, and Active Directory.
  • Maintain and monitor company websites, domains, hosting services, SSL certificates, and online platforms.
  • Manage travel reservation systems, Global Distribution Systems (GDS), CRM platforms, and other operational applications.
  • Oversee CCTV systems, biometric attendance devices, access control systems, and IP/PBX telephone systems.
  • Implement and monitor cybersecurity measures, including antivirus protection, firewalls, data backup, disaster recovery, and business continuity plans.
  • Lead IT projects, digital transformation initiatives, and system improvements to support business growth.
  • Provide technical support and guidance to all departments.
  • Coordinate with third-party vendors, internet service providers, software providers, and technology partners.
  • Manage IT asset inventory, software licenses, warranties, and preventive maintenance schedules.
  • Prepare and manage the annual IT budget while ensuring cost-effective technology investments.
  • Develop, implement, and enforce IT policies, standard operating procedures (SOPs), and security guidelines.
  • Evaluate emerging technologies and recommend innovative solutions that enhance operational efficiency and customer experience.
  • Prepare regular reports on system performance, IT projects, cybersecurity, and technology initiatives for senior management.

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