Invoicing Clerk - Lipa, Batangas

Personal Collection Direct Selling Inc.


Date: 2 weeks ago
City: Cabanatuan City
Contract type: Full time
The Invoicing Clerk processes dealers’ orders accurately and on time, ensures compliance with invoicing and cash-handling procedures, supports sales through cross-selling and upselling, and delivers professional customer service to support branch performance.

  • Order Processing and Management
  • Validates the identity of transacting dealers before order processing to ensure accuracy and compliance.
  • Performs suggestive selling and upselling to help increase average basket size, in line with approved selling guidelines.
  • Processes customer orders in accordance with standard operating procedures, including compliance with Authority to Purchase (ATP) and Voluntary Surety (VS) requirements.
  • Verifies released products against issued invoices to ensure completeness and accuracy.
  • Processes Monthly Complementary Products (MCP) transactions for branch employees in accordance with policy.
  • Encodes new recruits data to the system.
  • Repeat Purchase Order
  • Conducts Repeat Purchase Order (RPO) and Heart-to-Heart (H2H) calls as required.
  • Documents and provides feedback on unsuccessful or failed H2H calls to the Branch Manager to support follow-through actions.
  • Cash Management
  • Performs end-of-day (EOD) cash count for cash transactions and ensures proper turnover to the Happy Customer Retention (HCR) personnel.
  • Ensures accuracy and completeness of cash-related records before endorsement.
  • Supermarket Upkeep
  • Checks and helps ensure product availability in the supermarket area.
  • Supports compliance with the approved planogram and monthly trade marketing guidelines.
  • Maintains adherence to branch supermarket upkeep standards, including 5S practices.
  • Customer Service
  • Demonstrates friendly, respectful, and professional conduct in all interactions with dealers and customers.
  • Provides accurate and timely assistance to support a positive customer experience.

Other Tasks

  • Attends company-wide events, engagement activities, and team-building sessions.
  • Represents the department in cross-functional committees or projects.
  • Follows all company policies, procedures, and regulatory requirements.
  • Performs other related duties and responsibilities as may be assigned from time to time.

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