Invoice Central Management Analyst

JOB DESCRIPTION

Bring your expertise to a team focused on improving how invoices and spend are processed across the firm. In this role, you will partner with stakeholders and suppliers to resolve issues, reduce friction, and improve customer experience. You will use data to identify trends, simplify processes, and help deliver sustainable operational outcomes. You will also have opportunities to contribute to continuous improvement, learning, and career mobility within the team.

As Payment Operations Analyst within the Invoice Central Management Team, you will spend each day defining, refining and delivering set goals for our firm

Job responsibilities:

• Oversee invoice and spend processing and ensure requests are processed timely, accurate and completed in accordance with the guidelines and expectations
• Manage queries and escalations from stakeholders and suppliers concerning invoices or billing process, identify root cause of issues, proactively identify trends, recommend solutions for solving complex business challenges
• Improve the overall competency of the team and create an ecosystem that promotes innovation, continuous learning, career development at all levels, succession planning and mobility
• Develop relationships with key internal and external stakeholders, monitor and prepare reports, work with internal departments to improve customer experience
• Actively seek opportunities to simplify/improve processes, technology and services; communicate improvement strategies to the business and lead implementation efforts, collaborate with colleagues to leverage best practices
• Participate and contribute effectively towards all the required governance, projects, compliance and regulatory requirements, audit control actions, project coordination, quality checking or other responsibilities, as needed
• Identify, extract and analyze data from multiple sources, translate it into meaningful business insights, and present recommendations to senior executives.
• Perform project coordination or other responsibilities, as needed
• Ensure data integrity and accuracy in all reporting and presentations

Required qualifications, capabilities and skills:

• At least 4 years of experience in account payables, invoice processing, accruals and reconciliation
• Leadership experience in people, stakeholder & change management
• Strong verbal and written communication skills, interpersonal and supervisory skills
• Ability to act with discretion, tact, and professionalism in all situations
• Results driven, strong eye for detail, critical thinking, analytical, problem-solving skills, confident in finance and accounting concepts, clearly communicate complex concepts & comfortable working within a fast- paced, dynamic environment
• Good judgment, professional maturity, personal integrity, strong work ethic, fact based, has the courage to ask the tough questions and challenge the status quo and manage multiple tasks simultaneously
• Inquisitive, enthusiastic and diligent, and capable of challenging peers
• Ability to create ad hoc reporting for senior management
• Proven track record for executing on special projects / assignments, often with little lead time or information
• Highly motivated, and a self-starter with excellent time management and prioritization skills.

• Proficient in Microsoft Office Suite or related software, SAP, Ariba

Preferred qualifications, capabilities and skills:

• Added advantage if known to Python, Alteryx, Tableau, Pega and SharePoint

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM


Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.